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RESOLVE SOLUTIONS is looking for employees for positions:
mortgage administrator
mortgage administrator
Working hours
full-time | Permanent
Responsibility
regular liaison with lenders, providers, and other stake holders to obtain and communicate updates on applications
proactively progress mortgage and protection applications through to completion
dealing with incoming calls, emails
supporting advisers with the production of compliance documentation as required
ensuring excellent and accurate records are kept relating to all clients and utilising our existing CRM system to its full potential
sharing ideas and collaborating with all teams to improve our business processes and enhance client relationships, playing your part in helping us realise our plans for growth
Requirements
A minimum of 1 years’ financial services linked administration experience
ability to resolve problems quickly, efficiently, and proactively
outstanding communication skills at all levels, both written and oral
demonstrate a confident telephone manner & excellent customer service
experience of using CRM systems and confidence and knowledge of Microsoft 365
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