property manager
Responsibility
- home preparation including house staging, quality assurance, housekeeping quality control and evaluating property condition against listing
- troubleshooting and coordinate in resolving issue at the property with various departments
- ensuring that properties are ready for guest
Show more +8 - greeting and checking-in guests whilst upholding our high standards of customer service
- maintaining security of properties throughout preparation and return process
- basic ad hoc duties, delivering items and helping guests or clients
- helping with basic admin in the office when needed
- communicating effectively defects/exceptions to relevant departments, cleaning company and different suppliers
- promoting the Short-Let department externally to find companies of need of our service, attending meetings
- managing customer feedback effectively and immediately addressing any highlighted areas of concern
- working closely within the Short Let team to identify the local markets and competitors across our network to maintain a competitive advantage
Requirements
- you will need to be an excellent communicator to provide exceptional guest support
- someone who has strong written, verbal and interpersonal skills who's energetic and focused
- have previous experience in the industry or similar
Show more +10 - have worked in a fast-paced environment and under pressure
- someone who is organised and detail orientated
- good IT skills
- experience of working in field based/hands-on and dynamic roles
- have experience in liaising or coordinating third parties
- A people person
- self-driven, self-motivated, proactive
- engaging and out-going personality
- willingness to go the extra mile
- candidates must hold a full UK driving licence
Benefits
- mobile phone
- laptop
Salary in other companies in the position property manager
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