REMUS MANAGEMENT

Responsibility

• job Advert
• responding to requests from lessees for minor works
• directly line managing a small team of Property Managers and Assistant Property Managers
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• responsible for the line management of site-based staff, Property Managers, Assistant Property Managers and Trainees always adhering to Remus management standards
• prepare and issue budgets for properties within the portfolio and monitor expenditure
• liaising with lessees, contractors and surveyors
• prepare and issue budgets for properties within the portfolio and monitorexpenditure
• agree year end accounts for properties with the client and deal with enquiries as they arise
• administration of minor works processes with record keeping, instructing contractors, progress chasing, diary keeping, correspondence, processing invoices, filing
• the administration of minor works processes with record keeping, instructing contractors, progress chasing, diary keeping, correspondence, processing invoices and filing
• agree year end accounts for properties with the client and deal with enquiries as theyarise
• supporting the Regional Property Manager with stakeholder engagement and projects as required
• carry out regular visits to properties within the portfolio and carry out EGM/AGMs
• liaising with other colleagues and departments within the company
• carry out regular visits to properties within the portfolio and carry outEGM/AGMs
• your New Job Title: Block Property Manager
• appoint and manage the performance of cleaners, grounds maintenance and other contractors
• your New Job Title: Property Manager
• your New Job Title: Assistant Property Manager
• providing administrative support to the property manager when away from the office
• providing administrative support to the property manager when they are away from the office
• company: Remus Management
• dealing with telephone calls, correspondence and any other support tasks as required
• your New Job Title: Estates Property Manager
• your New Job Title: Trainee Property Manager
• ensuring that all appropriate people are kept fully informed
• ensuring inspections within your team’s areas are undertaken as required
• location: Salisbury
• location: Reading
• keeping records of time charges not included within the management agreement
• keeping a record of time charges which are matters that are not included within the management agreement
• prepare annual service charge budgets, in conjunction with the accounts department and the resident directors as appropriate
• to be familiar with leases/TP1s for properties within the portfolio and enforcing the covenants and ensuring that obligations are met in line with current property law
• location: Plymouth
• location: Chelmsford
• to be familiar with leases/TP1s for properties within the portfolio and enforcing the covenants and ensuring that obligations are met in line with current propertylaw
• assisting with mail merges
• subsequently, ensuring that costs incurred stay in line with budgets and reporting deviations from the budget to a director
• production of specifications for works and services as appropriate, always ensuring best value and managing works as required
• you will report your team’s KPI monthly to the Divisional Manager, ensuring the staff are on target and performing in accordance with company’s procedures
• accountable for the achievement of key performance indicators across their team’s portfolio, working with the Regional Property Manager to ensure targets are met
• any other tasks that may be reasonably required
• you will be responsible for authorising absences including holiday and sickness and will be required to undertake annual appraisals and monthly 1-1s with your team

Requirements

• budgets
• property
• maintenance
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• property Management
• year End Accounts
• leasehold
• property Managers
• experience and knowledge in the management of a residential portfolio
• experience and knowledge in the management of a residential block portfolio
• experience and knowledge in the management of a residential portfolio within block management
• experience within an admin and customer service based role
• experience and knowledge in the management of an estates residential portfolio
• some property background of facilities experience is highly beneficial
• relevant property management experience – minimum 4 years
• experience and knowledge in the management of a residentialportfolio
• AIRPM qualification
• if you have experience of using Qube
• some Block Management / Lettings background would be beneficial
• previous working experience/knowledge of QUBE
• MIRPM qualification
• great attention to detail, Organisation and Prioritisation
• IRPM qualified to a minimum
• IRPM qualified
• superstar on Microsoft Software
• A Full UK Driving Licence and access to a car for business use
• associate IRPM and expected to be working towards MIRPM or other relevant qualification
• AIRPM qualified and expected to be working towards MIRPM or other relevant qualification
• IRPM qualified or working towards qualification currently
• experience of working within the property sector previously
• experience within block management ideally, or some experience of working within the property sector is a bonus
• experience of preparing and issuing budgets for properties
• working knowledge of Microsoft Software
• good knowledge of service charge budget formulation
• great attention to detail, Organisation andPrioritisation
• knowledge of relevant legislation e.g. Landlord & Tenant Act, RICS Code etc
• we welcome applicants of all backgrounds and sections of society and each application is given fair consideration
• ability to organise and run face to face meetings with Clients
• high attention to detail and accuracy
• IT Competency
• good knowledge of service charge and Company accounts
• experience of preparing and issuing budgets forproperties
• strong experience of budget management, financial control and delivering cost efficiency
• IRPM qualified or currently undertaking
• ability to work under sustained pressure
• professional and efficient telephone manner
• excellent communication and interpersonal skills, including written and verbal
• ability to organise and run face to face meetings withClients
• good working knowledge of building management and repair projects
• must be organised and willing be able to prioritise
• we are a service industry and therefore high standards of professionalism are required when dealing with Clients and Advisers alike
• an ability to deal with challenging people and handle conflicting opinions
• commercial acumen and negotiation experience
• organised and methodical

Responsibility

• dealing with the daily incoming post and scanning this onto the system
• working within the 3 departments of the Client Accounts Department – Treasury, Credit Control and Customer Advisors
• obtaining required information from our Mobilisation Team with regards to loading the property onto Qube System
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• loading Managements Companies on to Qube following incorporation
• accounts Receivable processes and controls and ensure correct and timely cash allocations, including clearing of suspense accounts
• processing of Overdue, Final Notices and Pre-Litigation Letters and associated Charges using the diary functionality within QUBE
• loading the developments onto Qube including units, apportionments, budgets, schedules
• you will be required to manage and support a busy mailbox which receives a variety of invoices and queries daily
• negotiating payment plans for property owners. ·
• obtaining required information from previous management agencies with regards to loading opening balances onto Qube System
• process Payments and Refunds as requested and the relevant system inputs
• processing Clients Direct Debit instruction requests, cancellations and amendments and payment plans plus adjustments due to unpaid receipts
• posting opening balances that have been previously reconciled with previous agency
• dealing and solving both internal and external queries by e-mail and telephone
• dealing with all purchase ledger related enquires for clients, PM’s, utility companies and suppliers whilst maintaining high levels of customer focus
• updating the New Business Accounts tracker with all new sites
• completing Mass Trust Bank Reconciliations over on the Groups Brands
• ensure invoice are logged onto the register within 3 working days of receipt
• managing the New Business Accounts inbox, answering internal and external queries and keeping records for each new site
• daily Cash Allocation of forms in the form of receipts which include BACS, Standing Orders, Direct Debits, Card Payments, Portal Payments and Cheques and post to the management system and to specific clients and properties over the different groups brands
• regularly learn and update new skills through training
• processing invoices onto the invoice register utilising bar coding system/softology coding selecting the correct property fund, codes and matching works orders ensuring the appropriate supporting photo evidence of worksare approved
• supporting the whole portfolio of the group to ensure credit control is carried out to the deadlines as part of a team
• other ad-hoc duties as required
• the team carry out weekly and bi-weekly payment runs for 2 of the property management brands which you will need to support, and you may be required to carry out
• where applicable chase suppliers for any refunds due and ensure liaison with Treasury team for received funds to ensure funds are processed against supplier and client
• monitor and cleanse the system of any inappropriately coded invoices i.e. approved dispute invoices and provide feedback to Property Manager’s regarding errors
• assist the client handover team inbound and outbound client purchase ledger issues,ensuring invoices are paid as appropriate prior to handover and escalating issues as appropriate to the Finance Manager

Requirements

• admin
• customer Service
• finance
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• property
• purchase Ledger
• previously Accounts Receivable experience
• some purchase ledger or invoicing experience, or numerate and willing to learn
• experience of Extended Trial Balance
• experience of high-volume data management, transactions, and controls therein
• experience of working within an accounting / finance team in a previous role
• clear, concise and professional telephone manner
• relevant service charge experience gained in an accounting environment
• experience using Qube
• excellent communication skills, both verbal and written
• highly analytical with an attention to detail
• excellent customer service skills
• A confident and assured telephone manner
• exceptional organisational skills and ability to work to deadlines and prioritise workload
• team player
• exceptional organisational skills and ability to work to deadlines
• an effective team player
• A "Can do" and "first right time" attitude
• strong attention to detail and high level of accuracy

Earnings for position accounts administrator

Responsibility

• dealing with the daily incoming post and scanning this onto the system
• working within 3 departments of the Client Accounts Department – Treasury, Credit Control and Customer Advisors
• obtaining required information from our Mobilisation Team with regards to loading the property onto Qube System
  Show more +32
• loading Managements Companies on to Qube following incorporation
• accounts Receivable processes and controls and ensure correct and timely cash allocations, including clearing of suspense accounts
• processing of Overdue, Final Notices and Pre-Litigation Letters and associated Charges using the diary functionality within QUBE
• loading the developments onto Qube including units, apportionments, budgets, schedules
• processing Clients Direct Debit instruction requests, cancellations and amendments and payment plans plus adjustments due to unpaid receipts
• you will be required to manage and support a busy mailbox which receives a variety of invoices and queries daily
• negotiating payment plans for property owners
• obtaining required information from previous management agencies with regards to loading opening balances onto Qube System
• process Payments and Refunds as requested and the relevant system inputs
• posting opening balances that have been previously reconciled with previous agency
• dealing and solving both internal and external queries by e-mail and telephone
• dealing with all purchase ledger related enquires for clients, PM’s, utility companies and suppliers whilst maintaining high levels of customer focus
• updating the New Business Accounts tracker with all new sites
• completing Mass Trust Bank Reconciliations over on the Groups Brands
• ensure invoice are logged onto the register within 3 working days of receipt
• escalating customer calls and e-mails as appropriate PMs and Customer Service Team as appropriate
• managing the New Business Accounts inbox, answering internal and external queries and keeping records for each new site
• daily Cash Allocation of forms in the form of receipts which include BACS, Standing Orders, Direct Debits, Card Payments, Portal Payments and Cheques and post to the management system and to specific clients and properties over the different groups brands
• liaising with the Property Managers with regards to account queries from clients
• regularly learn and update new skills through training
• processing invoices onto the invoice register utilising bar coding system/softology coding selecting the correct property fund, codes and matching works orders ensuring the appropriate supporting photo evidence of worksare approved
• working through the whole portfolio of the group to ensure credit control is carried out to the deadlines as part of a team
• completing full and comprehensive log calls and notes on QUBE
• other ad-hoc duties as required
• the team carry out weekly and bi-weekly payment runs for 2 of the property management brands which you will need to support, and you may be required to carry out
• where applicable chase suppliers for any refunds due and ensure liaison with Treasury team for received funds to ensure funds are processed against supplier and client
• working with the whole portfolio of the group to ensure customer queries are dealt with to the company deadlines as part of a team to the highest standard
• person Specification
• monitor and cleanse the system of any inappropriately coded invoices i.e. approved dispute invoices and provide feedback to Property Manager’s regarding errors
• essential
• assist the client handover team inbound and outbound client purchase ledger issues,ensuring invoices are paid as appropriate prior to handover and escalating issues as appropriate to the Finance Manager
• company: Fexco Property Services

Requirements

• admin
• customer Service
• finance
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• property
• purchase Ledger
• some purchase ledger or invoicing experience, or numerate and willing to learn
• previously Accounts Receivable experience
• experience of Extended Trial Balance
• experience of working within an accounting / finance team in a previous role
• clear, concise and professional telephone manner
• experience of high-volume data management, transactions, and controls therein
• relevant service charge experience gained in an accounting environment
• excellent communication skills, both verbal and written
• experience using Qube
• highly analytical with an attention to detail
• excellent customer service skills
• exceptional organisational skills and ability to work to deadlines and prioritise workload
• team player
• A confident and assured telephone manner
• an effective team player
• A "Can do" and "first right time" attitude
• exceptional organisational skills and ability to work to deadlines
• strong attention to detail and high level of accuracy

Responsibility

• job Advert
• litter Pick all areas
• this includes any lifts out of service
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• car park - clear leaves and cobwebs from under croft and exterior car park
• cleaning of all apartment blocks on a weekly basis, including communal doors and glass, skirting boards, window sills and staircase banisters
• clean Louvres, gates doors & light fittings externally
• friday
• carry out a litter pick around the estate and parking spaces
• bin Stores checked daily and cleared / cardboard put in to bins etc
• allowing access to and supervising contractors when they are on site carrying out instructed works/maintenance visits
• sweep bin stores and disinfect, remove cigarette ends and empty cigarette bins and play area bin on a weekly basis
• your New Job Title: Site Caretaker
• change light bulbs in lifts, and wall lights
• electricity and Water Meter Readings
• your New Job Title: Caretaker
• note any antisocial behaviour on site and report to Remus
• assist Remus with weekly fire alarm tests and monthly light flick tests
• retain and maintain keys for all doors and cupboards
• company: Remus Management
• monitor contractors and assist if required with access
• location: Newbury
• fill all salt bins with water softener tablets every 2 weeks
• provide a message pad and/or board so that residents can leave messages for the Caretaker when not in attendance
• location: Dewsbury, West Yorkshire
• undertake a visual inspection of all blocks, estate grounds and bins stores, including the play area every morning and report any issues to Remus straight away
• hours: 8am-4pm Monday to Friday
• when the property manager is on site, to assist the PM with any issues that needs looking into
• report any bulky waste
• accept salt deliveries
• hours: 06:15am
• carry out meter readings the day the cleaning is taking place for that block
• water trees and plants on whole estate if needed
• being privately owned rather than backed by private equity, our goals are based on growing a sustainable business for the long term, and our values, thinking and culture reflect this
• 14:45pm Monday, and then 08:45am
• why join us?
• not only are we a growing team with all of the support you could expect from a national player, we also act and think quickly with a relatively flat structure
• check security including all communal doors and windows on a daily basis
• report any want of repair to Remus
• 16:15 Tuesday
• assist with any water leaks and try to establish source, taking instructions from Remus
• put up and take down lift curtains when required
• working with us means more autonomy and agility to get things done, and a supportive environment to help you to achieve what you need in your day to day
• and if you want to go further in your career with us, we have a strong track record and support available to get you there
• test all fire equipment on a weekly basis
• any other jobs that a caretaker would be reasonably be expected to carry out as directed from Remus office
• take out bins on a Monday morning, for collection by the Council and put back into the bin stores
• open Service cupboards for Utility Companies ETC
• deliver mailshots or leaflets as required
• supervise cleaners and other necessary suppliers ensuring that all works are carried out in accordance with appropriate brief
• we tend to not use external recruiters, and prefer to have an honest, plain-speaking conversation with candidates, so talk to us today about how we can help each other to progress
• including a bank holiday
• minor repairs to knee rails and signage as required
• check all plugs, switches and appliances are off when not in use
• keep notice boards up to date and relevant
• ordering and replacement of internal & external light bulbs as required
• monitor and rotate bins when required
• monthly reading of landlords meter each block and send to Remus
• run taps on a monthly basis to reduce risk of Legionella
• test all gates and service locks/oil

Requirements

• high level of customer service
• high level of customer service. High standards of professionalism are required when dealing with residents, contractors, and visitors
• high standards of professionalism are required when dealing with residents, contractors, and visitors
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• experience in a Caretaker role in a similar estate / site previously
• good telephone manner and customer service skills
• high attention to detail and a pride in their work
• must be organised and willing be able to prioritise
• A flexible, adaptable, and organised approach to work, exercising initiative and working independently as appropriate
• ability to learn quickly and a team player
• caretaker: 2 years
• willingness to undertake continuous training and personal development
• excellent record keeping skills, both electronically and for hard copies
• we welcome applicants of all backgrounds and sections of society and each application is given fair consideration

Benefits

• mobile phone

Responsibility

• responding to requests from lessees for minor works
• liaising with lessees, contractors and surveyors
• administration of minor works processes with record keeping, instructing contractors, progress chasing, diary keeping, correspondence, processing invoices, filing
  Show more +24
• liaising with other colleagues and departments within the company
• prepare and issue budgets for properties within the portfolio and monitor expenditure
• ensuring that all appropriate people are kept fully informed
• agree year end accounts for properties with the client and deal with enquiries as they arise
• providing administrative support to the property manager when away from the office
• prepare Quarterly Reports to be forwarded to clients
• dealing with telephone calls, correspondence and any other support tasks as required
• carry out regular visits to properties within the portfolio and carry out EGM/AGMs
• to provide when required information to the Team Leader on a daily, weekly or monthly basis as required
• appoint and manage the performance of cleaners, grounds maintenance and other contractors
• keeping records of time charges not included within the management agreement
• subsequently supervising works as required, ensuring invoices are correct and approving or authorising them
• make regular inspections of the properties, usually monthly but as necessary, to check upon the condition of the buildings and grounds, ascertain works of repair, monitor and supervise on site staff and contractors
• to be familiar with leases/TP1s for properties within the portfolio and enforcing the covenants and ensuring that obligations are met in line with current property law
• liaise with resident directors, lessees, residents, contractors and others as required, including dealing with telephone calls, faxes, emails and personal visits expediently and in a timely and courteous manner
• checking compliance with and enforcement of the terms of leases and statutory requirements
• instruct appropriate contractors for works of repair and/or maintenance, working within Landlord & Tenant Act procedures, including the changes to the Section 20 Act made in 2002, and the company’s internal procedures in that regard
• attending residents’ meetings, board meetings and AGMs
• liaise with the insurance department to ensure that insurance claims and associated works are dealt with expediently, liaising with loss adjusters and others as appropriate
• subsequently preparing, agreeing and circulating minutes as appropriate
• to complete any other tasks as and when necessary and/or instructed by Senior Management
• company: Remus Management
• to be responsible for the out of hours/weekend phone as and when required
• supervising gardeners, cleaners and maintenance on site staff and contractors as appropriate, ensuring the proper day-to-day running of the properties, buildings, grounds, plant and equipment

Requirements

• experience within an admin and customer service based role
• relevant property management experience – minimum 3 years
• if you have experience of using Qube
  Show more +20
• AIRPM qualification
• superstar on Microsoft Software
• A Full UK Driving Licence and access to a car for business use
• great attention to detail, Organisation and Prioritisation
• professional and efficient telephone manner, as well as face to face
• good knowledge of service charge budget formulation
• experience of preparing and issuing budgets for properties
• high attention to detail and accuracy
• good knowledge of service charge and Company accounts
• ability to organise and run face to face meetings with Clients
• ability to work under sustained pressure
• excellent communication and interpersonal skills, including written and verbal
• must be organised and willing be able to prioritise
• an ability to deal with challenging people and handle conflicting opinions
• organised and methodical
• property Management: 2 years
• experience and knowledge in the management of an estates residential portfolio, or some property background of some sort and willingness to learn
• an ability to multi-task and possess strong prioritisation skills
• professional and efficient telephone manner. We are a service industry and therefore high standards of professionalism are required when dealing with Clients
• can demonstrate high customer focus and time management skill