REGENCY PURCHASING GROUP Salary
REGENCY HOUSE 37-40 ALEXANDRA PARADE WESTON-SUPER-MARE BS23 1QZ
TIN: 05626682
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Earnings on positions in REGENCY PURCHASING GROUP
REGENCY PURCHASING GROUP is looking for employees for positions:
customer service coordinator
Working hours
- full-time
Responsibility
- making outbound contact to our ever-growing member base
- providing information about our services and suppliers and responding to questions and queries
- asking questions to understand customer requirements
- managing your own call lists and sending and scheduling phone and email follow-ups
- managing and updating customer information in our CRM system
- referring interested customers to the field-based team
- answering incoming telephone calls and responding to emails
- resolving customer and supplier queries
Requirements
- confident, friendly and professional with excellent telephone manner
- previous telesales, telemarketing or customer service experience
- comfortable making calls and working within a busy office environment
- interest or experience within the food and drink industry – restaurants, bars, hotels
- proactive and self-motivated with a positive can-do attitude
- A passion for delivering exceptional customer service
- excellent verbal and written communication skills
- good IT skills, including good knowledge of MS Office