engineer
9 the last 228 days, recently 2023-06-01
Responsibility
- cisco Networking including Switches and Firewalls
- log, categorise and prioritise customer tickets
- resolving incidents and issues directly from customers and escalation from 1st Line teams
Show more +41 - provide Tier 3 IT Support and act as an escalation point for System Administrators
- involved in Group Project Work and will also act as Technical Lead for some projects
- linux Knowledge
- evaluating user requests for business process automation to determine feasibility and technical requirements
- conduct initial diagnosis of faults attempt to resolve issues
- executing client server changes accurately and effectively
- actively participate in all aspects of firmware development promoting modular, efficient, robust and reliable code
- VMware ESXi
- work directly with customers throughout the entire life-cycle of projects to define, design, and implement business process-based solutions
- adhering and responding to agreed SLAs
- involved in R&D Project Work and identification of new systems and solutions
- convert Product Requirements into Firmware Requirements and realising these in a timely manner
- darktrace
- supports data migration, loading and conversion between data stores
- ensure accurate input of data
- administer routine server tasks and respond to alerts
- implementation, design, and support of network infrastructure including firewalls, routers and switches
- investigate and debug legacy product defects with a methodical and analytical mindset
- HPE SAN Exposure
- assist in application deployment and roll-out to production
- manage customer requests for updates on open cases
- assisting with customer project work where necessary
- deploying new applications and enhancements to existing applications, software and operating systems
- participate in Peer Reviews and ensuring a Quality first approach to design
- microsoft Server Operating Systems
- contribute and deliver continuous improvement of service delivery for implemented Appian solutions
- taking ownership of customer issues
- assist in the planning, development, and maintenance of IT systems across the Group
- problem Solving through to resolution supported by formal process where appropriate
- active Directory
- independently communicate with both customer technical teams and business owners as needed during the design, implementation and service phases
- occasional travel to client sites
- responsible for Systems Management - management of servers, switches, and associated IT infrastructure. Maintain systems availability and protective monitoring of all systems
- assist with mentoring and development of System Administrators
- ability to work to tight deadlines under pressure
- supervise, mentor and develop junior Engineers and business analysts on application and implementation methodology
- author, review and maintain technical documents such as Requirements Specifications, Design/Architecture Documents, Use Cases, Test Cases in line with my clients systems and process
- be a champion for Appian based solutions driving improvement that makes a real difference to the customers business
- ITIL Experience would be beneficial
- where fixes are not available, escalate tickets to the 2nd or 3rd line team- ensuring ticket contains all the relevant information necessary to progress the ticket
- essential Skills and Experience Required
Requirements
- software developer
- bpm
- pega
Show more +29 - tibco
- low-code
- appian
- lowcode
- experience of using Jira and/or working in an Agile environment
- proven experience in a support or service delivery environment
- extensive knowledge of C and its ecosystems
- experience with bare metal and RTOS solutions
- enjoy working with clients to define business processes and gather functional system requirements
- excellent written and verbal communication skills
- experience with source code control including version control such as GitHub
- knowledge of NXP, TI, Si-Labs descries
- excellent customer service skills
- knowledge of MISRA C and the LDRA toolchain
- commercial awareness
- strong understanding of RF technologies
- experience of IOT technologies such as Wi-Fi, low power RF, GSM
- demonstrated past success in cross-functional teams building products using agile methodologies
- ability to prioritise
- experience in developing firmware for low power safety critical devices
- excellent communication skills
- applications are being considered ASAP so please apply today to find out more information
- well versed in technical document generation from specifications through to test plans
- comfortable working as part of a multi-disciplinary team on concurrent fast-paced projects
- prior experience with software engineering, - They work with Appian, but would look at other low-code as well, like Tibco or Pega
- visit the JobsAware website for information and to get free, expert advice for safer work
- report this job
- experience of Software / Firmware design on Microchip PIC and ARM M0/M0+ or similar
- passionate about technology: Modern Responsive Web Applications, Mobile-First Solutions, Composite applications
Benefits
- laptop
high salary - 4% higher than the average in this position
Earnings for position engineer
engineer - How much money do you make working at this position?
Average salary at company REED TECHNOLOGY is 3179£.
The national average salary is 3000£.
1400 £
Lowest
Lowest
4250 £
Average
Average
7100 £
Highest
Highest
Salary in other companies in the position engineer
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| WESTBURY PARTNERS | 26666 $ | 12000 £ 31250 $ |
| ParagonAlpha | 16666 £ | 12000 £ 31250 $ |
| LEGAL & GENERAL | 16000 £ | 12000 £ 31250 $ |
| TWENTYAI | 16000 £ | 12000 £ 31250 $ |
| PARTNERSHIP RECRUITMENT | 15000 £ | 12000 £ 31250 $ |
| BRIDGE OF HOPE FOUNDATION | 15000 £ | 12000 £ 31250 $ |
| SOLUTIONS ENGINEERING | 14000 £ | 12000 £ 31250 $ |
| ENERGIZE RECRUITMENT SOLUTIONS | 12000 £ | 12000 £ 31250 $ |
| TECHNOLOGY SOURCE | 12000 £ | 12000 £ 31250 $ |