RED AVIATION  Salary

SCHOOL MASTER'S HOUSE COLLEGE STREET PETERSFIELD GU31 4AG ENGLAND

RED AVIATION
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RED AVIATION is looking for employees for positions:

it support technician

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • participate in Team Meetings and Communication
  • IT Ticket Logging and Queue management
  • keep track of status of the ordered equipment & supplies using inventory management tool
  • support of other IT Functions such as Application Support and Infrastructure Teams
  • identify improvements to IT documentation, processes/procedures, and tickets
  • logical thinker and able to prioritize workload and urgency
  • responsible for Level 1 & Level 2 IT Infrastructure and Applications; some project tasks ad hoc Infrastructure task
  • strong Customer Service Ethic

Requirements

  • wide knowledge of Desktop OS and applications
  • active Directory Administration
  • cloud based infrastructure such as Office 365 and Exchange
  • MDM
  • seen as the face of IT, you will be carrying out IT Support tasks both remotely and via desk-side support
  • internet Browser support
  • issuing and handling user hardware
  • you will work closely with our internal IT teams; Application Support Analysts and also IT Infrastructure Specialists