supervisor
12 the last 365 days, recently 2024-04-09
Responsibility
- as a Supervisor, you will need the energy to influence a team; leading them to success across our busy shop floor
- your role will involve balancing store deadlines and daily operations while prioritizing our customers and the in-store shopping experience
- build a rapport with the customer, identify their needs to Connect, Convert and
Show more +27 - build a rapport with the customer, identify their needs to Connect, Convert and Conclude the transaction through delivering the RL Experience
- managing and lead on a delivery targets to meet UPH Targets
- conclude the transaction through delivering the RL Experience
- planning and managing the customer support model to store guidelines and to excellent standards
- to consistently achieve personal sales and KPI objectives
- open and close the store autonomously
- to supervise the team to achieve their service, sales and KPI objectives
- stock management and processing delivery
- lead and promote teamwork through contribution to a team sales objective
- implement business changes directed by the business
- exhibit pride through a positive demeanour, body language, personal presentation and dress standards in line with the RL expectations
- ability to work autonomously and give proactive guidance in a fast paced dynamic environment
- create and foster a database of customers through the company clientelling tool
- empowers the team to put the consumer at the heart of what they do
- are you ?
- to respect and adhere to the company Asset Protection policies at all times
- A charismatic Supervisor, with experience in driving a sales team towards reaching targets?
- able prioritize work load, meet tight deadlines and specified standards
- efficiently process till sales transactions, holds, gift card sales, special orders, exchanges, refunds, credit vouchers and alterations
- deliver a memorable fitting rooms experience whilst following all policies and procedures for fitting room service
- passionate, driven to succeed and meet required standards and targets, a high energy individual who has a passion for developing others?
- previous team leading supervisory experience within a stock room environment
- deliver a memorable fitting room experience whilst following all policies and procedures for fitting room service
- ensure ease of the customer shopping experience through product presentation and overall store maintenance
- do you inspire others to create that welcoming, inviting and exciting environment on the sales floor?
- manage and follow standard operating procedures and Client Support Area procedures to ensure compliance with Ralph Lauren policies and standards
- coach teams on standard operating procedures and Customer Support Area procedures to ensure compliance with Ralph Lauren policies and standards
Requirements
- assisted management in mentoring and coaching more junior members of the team
- minimum of 1 strategic cycle supervisor in a retail or Lux industry
- minimum of 1 strategic cycle as a supervisor in a retail industry
Show more +24 - energetic, passionate, and results-driven team player
- supervised a team of 10 or more people
- assisted in any other tasks alongside your store management team
- possess strong communication and interpersonal and influencing skills
- desired but no essential 1 strategic cycle in a Lux or Premium brand
- experience in a fast-paced environment with proven management abilities
- similar experience in a key holder position within a fashion/ lifestyle brand preferable
- be action orientated and solution driven to achieve results
- excellent communication and organisational skills
- familiar with a target driven environment and leading and inspiring a team to drive sales
- A desire to build relationships clientelling, promote teamwork
- supervised a team of 3
- has supervised a team of 6 or more
- to be ambitious to achieve management status
- retail environment desired but not essential
- A desire to build relationships and promote team work
- acted as a key holder and assumed responsibility for the store for short periods of time in the absence of a manager
- retail sales: 1 year
- retail supervisor: 1 year
- supervising: 1 year
- sales, Retail & Customer Support Occupations: 1 year
- supervising experience: 1 year
- in a Premium or Lux Retail environment: 1 year
- customer service: 1 year
Trade
- marketing
- retail
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