QUALITY DIAMONDS  Salary

FIRST FLOOR, 2 COPPERHOUSE COURT CALDECOTTE MILTON KEYNES MK7 8NL ENGLAND

QUALITY DIAMONDS
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QUALITY DIAMONDS is looking for employees for positions:

sales advisor

Requirements

  • team Player - Willing to help with any aspect of the business when the need arises
  • excellent attention to detail - Accurate in written and oral communication
  • organised and disciplined - Accurate and timely completion of own administration
  • committed to quality - To meet clients high expectations
  • self-starter - With the motivation to strive to meet targets
  • proactive – Considers the process and puts forward suggestions on how to change for the better
  • flexible - Positive “Can do” attitude with the ability to work longer hours at times of peak workload
  • friendly and polite - Interested in working with people and building positive relationships

Responsibility

  • manage customer enquiries for all sales channels, taking total responsibility from initial contact through to customer order
  • capture customer data accurately and input it to a CRM/DB platform
  • generate quotes and follow up opportunities
  • liaise with clients, arranging payments, paperwork and delivery of orders within their specified timescales
  • assist with general day-to-day tasks, including organising diamonds and jewellery for customer appointments
  • provide complete and accurate information, to ensure best customer service through effective and efficient processing
  • assist clients with after-sales service, including resizes and alterations
  • achieve Targets and KPIs