Q4 Salary
61A BRIDGE STREET KINGTON HR5 3DJ UNITED KINGDOM
TIN: 14195187
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Earnings on positions in Q4
Q4 is looking for employees for positions:
technical manager
Working hours
- full-time
Requirements
- 3-5 years experience in a client facing role in a professional environment
- able to follow detailed processes
- exceptional organizational and time management skills
- ability to verbally communicate instructions and direction clearly and effectively
- ability to handle a fast paced, high pressure environment
- strong attention to detail and accuracy
- digital event production background is a requirement
- willing to work outside of regular business hours , with the potential of extended hours during peak earnings periods
Responsibility
- build and produce quarterly earnings and ad hoc webcasts using our webcasting platform
- book and manage earnings and ad hoc conference calls through Q4’s vendors
- ability to identify when/if an event requires an add-on service such as a stream test or pre record
- coordinate and manage support ticket handoffs for event publishing on client websites
- work closely with other teams to ensure the success of each event
- work directly with clients to execute on webcast and conference call events, while providing excellent customer service and ensuring the event runs smoothly
- troubleshoot and immediately escalate webcast and conference call issues
- be a team player and show willing to hustle and take on projects outside of day to day responsibilities
Education
- university or College Degree in media, communications or equivalent
- working knowledge of PC and/or Mac-based environments
- experience using Audacity or similar audio editing software an asset
- experience with Zendesk ticketing software or equivalent
- digital/web experience is a must. Technical, Mobile Apps and Financial experience are a bonus