PROTOSTREAM in Aldershot Salary
3 MANFIELD ROAD ASH ALDERSHOT GU12 6NE ENGLAND
TIN: 12134399
PROTOSTREAM Premium profile inactive Premium profile inactive
Earnings on positions in PROTOSTREAM
PROTOSTREAM is looking for employees for positions:
customer service advisor
Working hours
- full-time
Language
- english
Responsibility
- customer Service Associate
- to support customers on a daily basis offering advice, guidance and responding to their queries via email
- to action and resolve any non-technical account queries for users, using the online portal for customer accounts
- to validate issues which require any further technical support or product development
- to create Jira tickets relating to new issues or bugs for the front end or back end of the online streaming platform or portal
- to assist the Project Manager in generating weekly CS reports relating to the amount of queries received, subscription figures and logging any trends of data
- to implement and maintain procedures and administrative systems
- to book and arrange any travel, transport and accommodation
Salary
- salary
Education
- A-Level or equivalent
Requirements
- flexible, adaptable and proactive
- personable and approachable
- good team player
- eager to learn and enthusiastic
- proven administration experience
- highly organised
- diary management
- good communication skills, oral, verbal and written
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