PROTEC FIRE AND SECURITY GROUP Salary
PROTEC HOUSE CHURCHILL WAY NELSON BB9 6RT
TIN: 02039210
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Earnings on positions in PROTEC FIRE AND SECURITY GROUP
PROTEC FIRE AND SECURITY GROUP is looking for employees for positions:
apprentice administrator
Working hours
- apprenticeship
Responsibility
- provide a courteous and professional telephone service to our customers, always ensuring their needs are met
- to consistently and positively represent the Company to customers in line with the Customer Care Requirements
- collate and record paperwork returns in relation to the commission and completion of works
- to ensure all documentation is accurately completed, stored and provided to appropriate personnel when required
- any other duties commensurate with the role
- to become fully competent through in-house training, in the use of the Company’s computer system in order to meet customer requirements and communicate accurate and valid information when conversing with both internal and external customers
- to accurately identify and resolve customer problems or escalate them to appropriate personnel where the required remedial action falls outside of your own area of responsibility
- to progress to become a multiskilled Team Member, offering flexibility within the department for the efficient provision of goods and services in accordance with customer needs
Requirements
- excellent attention to detail
- takes pride and responsibility in your work
- previous experience of working in an office
- excellent oral and written communication skills
- enthusiasm and willingness to learn
- experience of working in a high call volume
- excellent customer service skills
- commitment to confidentiality and data protection