PROSPER AND ADAM Salary
128 CITY ROAD LONDON EC1V 2NX UNITED KINGDOM
TIN: 15393440
PROSPER AND ADAM Premium profile inactive Premium profile inactive
Earnings on positions in PROSPER AND ADAM
PROSPER AND ADAM is looking for employees for positions:
customer service apprentice
Language
- english
- spanish
Benefits
- company car
Responsibility
- respond promptly to customer inquiries via phone, email, or chat, ensuring a high standard of service
- assist customers in resolving issues and provide accurate information regarding products and services
- utilise effective phone etiquette to maintain professionalism during all interactions
- perform data entry tasks accurately to update customer records and track interactions
- identify opportunities for upselling products or services based on customer needs
- communicate clearly and effectively with customers, ensuring they feel valued and understood
- analyse customer feedback to improve service delivery and contribute to team goals
- collaborate with team members to enhance overall customer satisfaction
Requirements
- proven experience in a customer service role is preferred
- bilingual proficiency in English and Spanish is highly desirable; multilingual candidates are also welcome
- strong verbal and written communication skills with an emphasis on clarity and professionalism
- excellent phone etiquette and interpersonal skills
- ability to analyse information quickly and provide effective solutions
- proficient in data entry with attention to detail
- A positive attitude, resilience, and the ability to work well under pressure
- customer service: 1 year
Earnings on positions in PROSPER AND ADAM
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1600 £