PROCURRI EUROPE  Salary

BANKSIDE PARK 15 LOVE LANE CIRENCESTER GL7 1YG

PROCURRI EUROPE
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PROCURRI EUROPE is looking for employees for positions:

customer service executive

Working hours

  • full-time

Responsibility

  • provide an excellent and comprehensive service to ensure that customer relationships are retained and developed
  • provide support to the Team Manager in order to build and develop new customer relationships
  • attend occasional customer visits either on or off site in order to understand and act upon customer feedback
  • ensure that customer usage data is acted up on and reviewed on a regular basis with the Supply Chain team so that they can plan stock effectively
  • carry out any such other duties from time to time required by the Company
  • liaise with the Finance department on a regular basis to ensure that invoice queries are resolved quickly and satisfactorily, and account stops are minimised
  • produce agreed reports for customers as and when required
  • provide cover for other accounts within the team to ensure continuity of service during periods of holiday or other absence

Requirements

  • possess excellent written and verbal communication skills
  • previous experience within a Customer Service or Sales environment with the ability to handle and resolve customer issues
  • A minimum of one year working in the environment described above are required. Pro-active “can do” attitude
  • need to be able to work as part of a team, assisting others where necessary
  • IT hardware experience would be beneficial
  • must be fluent in the necessary languages for your account allocation both verbally and in writing
  • must be able to work on own initiative and with minimum supervision, therefore should have experience of prioritising workloads and decision making
  • if you feel you have the relevant experience and attributes for this role please send your CV and letter of application to the HR Team via Apply Now without delay