PRO TILER

Responsibility

• plan, coordinate and implement SEO strategy and content across various channels
• support new product and brand launches and execute strategies to increase website traffic
• work with the Digital Marketing Manager and wider team to increase website traffic based on promotions
  Show more +13
• create blog and general marketing content for the website to inform, educate, support customer purchases and ultimately grow organic traffic
• work with the Digital Marketing Manager to create targeted paid advertising campaigns in line with set budgets, focusing on ROI
• monitor, report and take effective action on KPI performance by communicating to the Digital Marketing Manager
• measure and report on performance using web analytics platforms, identifying key areas for improvement
• perform keyword research and competitive analysis
• understand and implement technical SEO changes
• execute both on-page and off-page optimisations
• implement changes in the content management system
• devise and execute methods to track, report, analyse and improve SEO performance
• liaise with developers to implement necessary features and changes
• collaborate with the Digital Marketing Manager and Social Media Executive to support general marketing activity
• regularly research and analyse digital marketing trends and keep on top of industry news to incorporate into your own activity
• keep up-to-date with the latest SEO training strategies and algorithm changes

Requirements

• essential
• previous experience in a digital marketing role, ideally 1 year minimum experience working in SEO
• experience writing SEO content
  Show more +4
• employment Type: Full Time, Permanent
• location: Office Based
• working Hours: Monday - Friday 7:30 - 4:30
• qualifications required: Degree level

Earnings for position digital marketing executive

Responsibility

• we are seeking a highly motivated and customer-focused individual to join our customer service team
• answering incoming calls from customers and providing them with accurate information regarding their deliveries
• serve as the primary point of contact for customers
  Show more +10
• responding to emails promptly and efficiently, and ensuring that all customer queries are resolved in a timely manner
• respond to customer inquiries and complaints via phone and email
• processing customer orders accurately and ensuring that all relevant information is captured in the system
• processing occasional customer orders accurately and ensuring that all relevant information is captured in the system
• monitor customer accounts and provide timely and accurate information
• escalate complex customer issues to the appropriate team as needed
• resolve customer issues in a timely and satisfactory manner
• maintain accurate and up-to-date customer records
• contribute to continuous improvement efforts within the customer service team
• as a Customer Service Representative, you will be the primary point of contact for our customers and will work closely with the sales team and management team to ensure that all customer interactions are handled in a timely and professional manner

Requirements

• 1-2 years of experience in customer service or a related field
• excellent verbal and written communication skills
• strong problem-solving and conflict resolution skills
  Show more +11
• ability to work independently and as part of a team
• previous experience in a customer-facing role, preferably in sales or customer service
• excellent communication and interpersonal skills
• working hours for this position are 8am - 4pm
• working hours for this position are 8am - 4pm or 9am - 5pm
• strong organisational and time management skills, with the ability to prioritise tasks effectively
• our office has a relaxed atmosphere, and we have a great team who enjoy working together
• ability to work well under pressure and in a fast-paced environment
• benefits of this role include paid hour break, a pension scheme, free tea and coffee, free parking and Company Events
• A customer-centric approach and a passion for providing excellent customer service
• previous experience in a customer facing role, preferably in sales or customer service

Responsibility

• warehouse Operative
• we pride ourselves on our fast-paced but enjoyable working environment and brilliant team feel within the company
• we are looking to strengthen our team with a Warehouse Operative to fulfill customers' orders
  Show more +11
• hours
• we have recently extended our opening hours. Start and finish times detailed below, flexibility would be preferred
• A well-established, award-winning, family-run business, Pro Tiler Tools is dedicated to serving busy tradespeople wanting to order all their tiling tools, grouts, adhesives, trims, and more from one reliable and trustworthy supplier
• pro Tiler Tools has become one of the UK’s leading suppliers of tiling tools and materials, offering a fantastic range of products at great trade prices alongside unrivaled customer service and fast delivery
• quickly and accurately packing customers’ orders
• stock control
• role does include some heavy lifting and working at height
• role does include some heavy lifting
• pro Tiler Tools currently employs 40+ members of staff
• monday - Friday, 7:15am - 5:00pm
• overtime available Saturday, 8:00am - 12:00pm. Overtime paid at 1.5 hourly rate. Minimum 1 in 4 Saturdays to be worked

Responsibility

• the day-to-day processing of sales orders received via emails and phone calls
• taking calls from customers and dealing with queries
• delivering excellent customer service, dealing with questions and issues calmly and efficiently

Requirements

• sales/Customer service: 1 year