PRESTO MEDICOLEGAL

Responsibility

• manage and supervise a team of customer service representatives
• set performance goals and objectives for the team
• provide coaching and mentoring to team members to enhance their skills and performance
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• develop and implement customer service policies and procedures
• handle escalated customer complaints and issues in a timely and efficient manner
• monitor customer interactions to ensure quality service is being provided
• analyze customer feedback and data to identify areas for improvement
• collaborate with other departments to resolve customer issues and improve overall customer experience

Requirements

• strong leadership skills with the ability to motivate and inspire a team
• ability to analyze data and make informed decisions
• strong problem-solving skills to address customer concerns effectively
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• customer Service: 1 year

Earnings for position customer service manager

Responsibility

• develop and maintain a thorough understanding of the market and industry trends
• discusses customer requirements and advises them on the capabilities and limitations of the products or services being sold
• makes follow up visits to ensure customer satisfaction and to obtain further orders
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• collaborate with cross-functional teams to ensure customer satisfaction and successful project implementation
• identify and pursue business development opportunities to expand the company's customer base
• provide technical sales support to customers, including product demonstrations and presentations
• meet or exceed sales targets and contribute to the overall growth of the organization
• stays abreast of advances in product/field and suggests possible improvements to product or service

Requirements

• proven experience in sales, preferably in a technical or technology-related field
• strong communication and interpersonal skills, with the ability to build rapport with customers
• excellent negotiation and persuasion abilities
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• self-motivated with a results-oriented mindset
• ability to work independently as well as collaboratively in a team environment
• sales: 1 year