customer service advisor
Responsibility
Requirements
Current offers for the position:
Customer Service/Sales Advisor Doncaster
Prasco UK Ltd is one of the UK's leading automotive crash repair parts supplier. Due to further expansion we are looking for two Customer Service Advisor's to work from our offices in Thorne, Doncaster.Salary is negotiable depending on experience.Main DutiesMaintain excellent relationships with a number of allocated key existing accounts.Make outbound calls to customers to maximise sales, engage in dialog with customers to understand their needs.Manage customer expectations, keep promises and commitments.Receive inbound calls to take customers orders.Place orders using a computerised system.Overcome price concerns and other objections by demonstrating value for money and current market competition.Inform customers of out of stock items and offer alternatives if applicable.Maximise sales by informing customers of special deals or prices.Diffuse difficult conversations professionally.Actively seek out potential new customers by utilising existing network and by making cold calls or emails.Input notes, log calls and information onto a customer relationship management system.Support the accounts department by chasing outstanding debts.Work towards overachieving sales targets as set by the Sales Office Manager.Carry out all other duties commensurate to the role and level of responsibility.Be aware of all risk assessments and work within any restrictions set.always use PPE (personal protective equipment) responsibly and keep in good repair.Only use equipment that you are fully trained to operate.Skills and QualificationsA good understanding of automotive body parts preferred.A good level of maths and English.Good IT skills and the ability to input information accurately.Thrives working within a target driven environment, comfortable workin
Customer Service Advisor Doncaster
Prasco UK Ltd is one of the UK's leading automotive crash repair parts supplier. Due to further expansion we are looking for two Customer Service Advisor's to work from our offices in Thorne, Doncaster.Salary is negotiable depending on experience.Main DutiesMaintain excellent relationships with a number of allocated key existing accounts.Make outbound calls to customers to maximise sales, engage in dialog with customers to understand their needs.Manage customer expectations, keep promises and commitments.Receive inbound calls to take customers orders.Place orders using a computerised system.Overcome price concerns and other objections by demonstrating value for money and current market competition.Inform customers of out of stock items and offer alternatives if applicable.Maximise sales by informing customers of special deals or prices.Diffuse difficult conversations professionally.Actively seek out potential new customers by utilising existing network and by making cold calls or emails.Input notes, log calls and information onto a customer relationship management system.Support the accounts department by chasing outstanding debts.Work towards overachieving sales targets as set by the Sales Office Manager.Carry out all other duties commensurate to the role and level of responsibility.Be aware of all risk assessments and work within any restrictions set.always use PPE (personal protective equipment) responsibly and keep in good repair.Only use equipment that you are fully trained to operate.Skills and QualificationsA good understanding of automotive body parts preferred.A good level of maths and English.Good IT skills and the ability to input information accurately.Thrives working within a target driven environment, comfortable workin
Salary in other companies in the position customer service advisor
CAPITAL ON TAP | 10681 £ | 2618 £ 10681 £ |
CMD RECRUITMENT | 3915 £ | 2618 £ 10681 £ |
CANDIDATE SOURCE | 3684 £ | 2618 £ 10681 £ |