POWER TECHNOLOGIES  Salary

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UPPER REULE COTTAGE NEWPORT ROAD HAUGHTON STAFFORD ST18 9JH
TIN: 08873798
 Architecture
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POWER TECHNOLOGIES
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POWER TECHNOLOGIES is looking for employees for positions:

customer service advisor

  • customer service advisor
  • technical lead

Working hours

  • full-time

Requirements

  • familiarity with the EV industry is a plus, but not mandatory
  • excellent communication and interpersonal skills
  • strong problem-solving abilities and a proactive approach to challenges
  • passion for providing top-notch customer service aligned with CORD EV’s mission and values
  • previous experience in a customer service role, with proficiency in handling inquiries across various channels such as live chat, phone, email, and WhatsApp

Responsibility

  • customer Interaction: Answer calls, e-mails, and live chats, addressing customer inquiries with enthusiasm and expertise
  • problem Solving: Efficiently identify issues and provide timely solutions or direct them to the appropriate department or personnel
  • feedback Collection: Gather customer feedback and liaise with the technical and product teams to enhance our offerings
  • stay Updated: Continually update your knowledge on our products, services, and the broader EV industry
  • team Collaboration: Work closely with other departments to ensure that customer needs are met, and feedback is addressed