sales administrator
Responsibility
- offering excellent customer service via phone, email and various online portals
- delivering trusted support to the Business Development Managers, trade customers and end users alike where required
- identifying new sales opportunities and passing through to the wider sales team
Show more +8 - effectively and efficiently processing orders, ensuring 100% accuracy
- compiling timely and accurate customer quotations
- dealing with inbound customer service enquiries, including stock, pricing, order status and warranty returns enquiries
- maintaining the company system and ensuring all data you handle is accurate
- assist in the system processing of returns and warranty repairs, to include Amazon, eBay, trade customers and end users
- building excellent rapport with all customers and fellow team members
- to assist in all other ad-hoc admin tasks that fall upon the Internal Sales desk team
- reports to - Sales & Operations Manager
Requirements
- exceptional, confident telephone manner
- great communication skills, spoken and written
- able to work within a fast-paced environment, focussed on the business needs & priorities
Show more +7 - can-do attitude, willing to get involved to assist the wider team as and when necessary
- calm, flexible and pragmatic attitude, with the ability to “shift through the gears” when needed
- confidence to bring solution ideas to assist the wider team / business needs
- punctual, conscientious, considerate and tolerant, with a calm and pragmatic approach to problem solving within the work environment
- based in or close to Sussex area
- sales administration: 1 year
- administration: 1 year
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