PLAZA GROUP  Salary

4 YORKE STREET HUCKNALL NOTTINGHAM NG15 7BT ENGLAND

PLAZA GROUP
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PLAZA GROUP is looking for employees for positions:

receptionist

Working hours

  • full-time

Language

  • english

Responsibility

  • greet, receive and collect payment from guests at the front reception counter
  • to know and understand the current policies and procedures of the Lounge
  • to know and understand the offering of the lounge including queries about dietaries and allergies
  • to be thorough with all Admission instructions and eligibility policies
  • to be the “great first impression” creator and to engage with guests at every opportunity
  • assist guests in a friendly manner and ensure a pleasant experience throughout the stay
  • guide guests to assigned areas
  • carry out regular checks of all areas of the Lounge

Requirements

  • previous experience within a position in the hotel/hospitality sector
  • excellent interpersonal and presentation skills
  • able to build and maintain relationships with internal and external guests
  • eager to learn, positive and energetic personality
  • be organised and motivated
  • able to remain calm under pressure
  • able to work flexible hours
  • punctuality and regular and reliable attendance