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PLATFORM ONE is looking for employees for positions:
pensions administrator
pensions administrator
product designer
junior administrator
Working hours
full-time | Permanent
Responsibility
to ensure all requests received from clients and IFA's are processed within regulatory timeframes and meet business partner Service Levels
work within a Quality Assurance process that ensures work is administered to the required standards and individual training needs are identified
support project and IT initiatives promoting automation and product neutral efficiency gains where appropriate
work in conjunction with Portfolio Manager to implement cost containment initiatives
ongoing adherence to the policies contained in the Compliance Manual
provide support to Portfolio Manager to enable him/her to manage the team in accordance with departmental strategy and objectives
acting to deliver good outcomes for our customers by following the Consumer Duty rules and guidance set by the FCA and our own internal core values and behaviours
comply with documented departmental policies and procedures and encourage others to do so
Requirements
awareness of the regulatory requirements affecting Platform One business
delivery of business objectives through effective setting of personal goals
team player, co-operating with and respecting colleagues to exceed the sum of individual performance
the ability to listen, express and articulate information effectively
good verbal, written and numerical skills
contribution to the Business through awareness of Group services, the Business Unit's purpose and its marketplace; and identification of new opportunities
create and maintain good working relationships with customers
innovation & Continuous Improvement, constantly seeking to improve the way business is done through analysis, creativity, problem solving and change initiatives
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