PHOTOCENTRIC in Peterborough Salary

CAMBRIDGE HOUSE OXNEY ROAD PETERBOROUGH PE1 5YW
TIN: 04476687

PHOTOCENTRIC
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PHOTOCENTRIC is looking for employees for positions:

support engineer

Working hours

  • full-time

Responsibility

  • photocentric Ltd is a rapidly growing manufacturer based in Peterborough, Cambridgeshire and the USA
  • three times Queens Award winners, we manufacture our own 3D printers and resins and export all over the world
  • we have embarked on some exciting business partnerships which are rapidly changed the direction of our business
  • this position would be ideal for candidates from the following background
  • aftersales, General Technical Support, Technical Support Engineer, Customer Support Technician or Technical Helpdesk
  • identifying service issues, initiating problem solving, documenting cost and customer impact information to establish priority for corrective action
  • supporting Aftersales
  • supporting installation, operation and maintenance of 3D printers and post-processing equipment to support sales and service teams

Requirements

  • product Problem Solving Process
  • understands the process steps, and the expectations for each step, and can use process to solve a problem