PHOENIX SOFTWARE is looking for employees for positions:
credit control
Working hours
full-time
Responsibility
specific to role
assist credit controllers to collect customer debts as agreed in the terms of trade
assist credit controllers to drive debtor day as close to or less than target of 30 days
build your expectations to validate and challenge the outcomes
verify outcomes from different angles to “fit the jigsaw”
support the credit control team chasing debt during busier periods/holiday cover
ensure accounts are set up correctly with relevant terms of trade, credit limit, currency, vat code/number, company number
the role of Credit Control Administrator is to support Phoenix in maximising revenues, profit and cash flow and controlling costs and to support all other areas of the Finance team and Phoenix as a whole in carrying out their duties effectively
digital marketing executive
Working hours
full-time
Responsibility
creation of web pages, resources, and posts for website
creation of landing pages, social media, and email campaigns
the role of the Digital Marketing Executive is to assist with the planning, creation and execution of marketing campaigns and activities to support the many Phoenix and partner-led solutions and services we provide as well as other marketing goals
design and creation of datasheets, eBooks, presentations, infographics, white papers etc
from concept through to execution, this role will improve the customer experience by bringing our brand to life and keeping it consistent across all our various touchpoints
assisting with the setup and recording of our podcasts
working with a dedicated team of in-house specialists, this is a varied role that covers campaign planning and strategy, design, content creation and a whole mix of campaigns across the world’s leading software and hardware partners such as Microsoft, VMware, Dell, Adobe, Sophos and more
creation and editing of videos/animated images – animation, recordings etc
sales support
Working hours
full-time
Responsibility
raising sales orders etc utilising company sales tool while following process and ISO guidelines
telephone, Teams and email liaison with customers and suppliers including confirming software prices, dealing with queries and latest deals etc
checking confirmation orders and ensuring that all aspects of the sales process are adhered to
the role of Sales Support is to provide assistance and support to Sales Account Managers by effectively responding to customer enquiries and supplier/vendor queries
updating purchases/quotes on the sales system, working accurately, and responding within agreed timelines
keeping up to date with all training on systems/process/products to effectively support the Team and train Team members where required
utilising of our internal CRM system – duties would include creating deal registrations and updating Opportunities where required
provide cover for Account Managers and other Sales Admin Team members
procurement officer
Working hours
full-time
Responsibility
the role of the Procurment Officer is to oversee the companies’ sourcing capabilities and supply chain
negotiating with existing software, hardware, and IT Services suppliers to agree pricing, delivery schedules, exclusivity deals and rebates
negotiate terms of agreements to achieve the best deals
ensure the timely delivery of products in compliance with the contracts of purchase
track purchasing trends and secure commercial agreements where required
responsible for sourcing and evaluating suppliers, products, and services, negotiating contracts, and acquiring the most cost-efficient deals without compromising on quality, whilst maintaining, developing, and managing suppliers
evaluate supplier options according but not limited to prices and quality and determine the best option
manage the end-to-end Supplier on-boarding process
marketing coordinator
Working hours
full-time
Responsibility
assist in the management of MDF claims and portals, ensuring that claims are correctly submitted, tracked, and reconciled
manage marketing inboxes and action enquiries, leads etc
perform data entry and analysis to support the marketing team’s efforts
manage online portals and ensure accuracy of claims, deadlines are met, and funding is maximised
provide research, analysis, and administrative support to the marketing team as needed
coordinate, book, and support with marketing events, webinars, conferences, and sponsorships
manage stocks of promotional goods for giveaways at events etc
manage leads generated from marketing campaigns, ensuring that they are properly entered into the CRM system, and support with the follow up with sales
service coordinator
Working hours
full-time
Responsibility
support IT managed services customers and ensuring consistent, excellent service and a positive experience
working in collaboration with the IT Services teams to ensure we are delivering 1st class IT support services to our customers
supporting customer onboarding activities
contract management
collaboration with customers and partners
supporting the assignment of resource to customers
administration of all managed service customer reviews
co-ordinating follow up actions from service reviews and internal meetings
bid manager
Working hours
full-time
Responsibility
managing the written and editorial aspects of the bid and proposal development process
communicating requirements, deadlines and expectations to key stakeholders and the bid/ proposal team
communicating requirements, deadlines, and expectations to key stakeholders and the bid/ proposal team
maintaining the bid library, bid tracker, author content, and editing text produced by other members of the team
the Bid Manager is responsible for bidding and tendering on behalf of our sales teams to customers’ current and planned business and technical requirements
re-write/ edit proposal responses from a variety of stakeholders, typically involving contributions from technical, sales, marketing, finance, commercial, legal and operations
the role is responsible for organising and coordinating bid production, content capture, and commercial modelling into compelling bids/ proposals to drive business acquisition and retention
checking drafts for readability, clarity, grammar, spelling, punctuation, sentence structure and formatting
Requirements
be an enthusiastic and passionate professional
able to co-ordinate colleagues, including technical employees at all levels, bid colleagues, marketing and communications, and external partners
skilled in editing copy to correct grammar, spelling and punctuation, and ability to edit copy to house standard and style
skilled in setting priorities that accurately reflect the relative importance of job responsibilities
A strong team player with the ability to share information, offer support and provide guidance to both colleagues and customers
creative talents and the ability to solve tough problems
ability to multitask and manage disparate plans in a services-based environment
ability to prioritise effectively and work to demanding timelines
sales executive
Working hours
full-time
Responsibility
deliver outstanding customer service
to proactively ensure that your own knowledge of all relevant products, services, and licensing agreements is of the highest level
understand our customers’ plans and how we can support them
undergo regular training to ensure you have a high level knowledge of our Products and Services
manage licensing contracts, as well as IT renewals
onboard new business contracts within our existing and prospect accounts
to maintain appropriate customer records on the sales order processing system
to provide accurate sales forecasts and reports to the Sector Sales Manager as specified