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PERSIAN GARDEN TRADING is looking for employees for positions:
customer services advisor
customer services advisor
customer service manager
warehouse operative
junior buyer
Working hours
full-time | Part-time
Salary
salary
Education
GCSE or equivalent
Requirements
experience in a Customer Service role
comfortable with using multiple IT systems with the ability to multi-task
high levels of accuracy and attention to detail
resilient, calm, and confident individual who thrives in a fast-paced environment with high expectations
positive, ‘can-do’ attitude
ability to problem solve effectively
driven and ambitious
customer service: 1 year
Responsibility
work closely with our Sales and Warehouse team to understand our customer’s needs, and highlight to the Customer Service Manager where improvements are needed
always ensure appropriate customer notes are made and follow-up with the customer as and when required
work closely with the Product, Supply, Sales and Warehouse teams to ensure the end-to-end supply chain is efficient and effective
first point of contact for inbound phone calls
work with credit control and inbound stock management to ensure orders are fulfilled where possible
liaise with hauliers when delivery issues arise when appropriate to do so
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