account manager
Responsibility
- the Opportunity
- build and execute detailed Account plans and growth strategies
- protect revenue and land renewals for Peak by hitting & exceeding sales objectives each quarter
Show more +35 - run and facilitate QBRs
- build detailed Account adoption and growth strategies
- close renewals ahead of time
- we have ambitious plans for the future and that means we're looking to welcome new people to our team
- run and facilitate QBRs, codifying a standard way of doing this at Peak
- close new business through excellent customer service
- accelerate AI transformation following handover from Account Executives with support from Solution Engineering and Product Support
- the Role Purpose
- listen to their needs and highlight the opportunities Peak can provide
- our mission is to change the way the world works by democratizing AI for every business, and to build a great company that everyone loves being a part of
- identify, establish contact and develop relationships with new stakeholders within existing accounts
- these two goals haven't changed since the days when Peak was little more than an idea forming in the heads of our founders Richard, Atul and Dave
- act as a thought leader for your customers across all stakeholders, from end-users to c-suite executives and all inbetween
- the AM will serve as a primary contact for the client focused on ongoing monitoring/optimization of the Customers' Peak instance
- support the Global Account Leader in the creation and execution of sales forecasts and pipelines
- peak is an AI company that provides the platform, application and services to help businesses harness the potential of AI to grow revenues, increase profits and efficiencies
- whitespace mapping across complex enterprises to understand where opportunities for Peak exist
- work closely with the Marketing & Brand team to create ABM marketing campaigns and convert sales leads into profitable business
- it's an incredibly exciting time here at Peak. Off the back of our $75m Series C funding round in late 2021, led by SoftBank, we're scaling our offering, and putting AI in the hands of even more customers
- this will be done through world-class Customer engagements including Quarterly Business Reviews, Annual Exec Briefings, etc
- work closely with the Marketing & Brand team to create compelling content to convert leads into opportunities and opportunities into revenue
- develop and maintain a network of professional contacts, and represent Peak at events and exhibitions
- develop and maintain a network of professional contacts and represent Peak at events
- at Peak, culture and success come hand in hand – so creating and protecting a company culture that's true to our values remains a fundamental aspect of our mission
- maintain knowledge of the market and analyse Peak's key competitors, to make recommendations on the implications for Peak
- maintain knowledge of the market and analyse Peak's key competitors to make recommendations on the implications for Peak
- provide regular customer feedback to aid our product development and marketing teams
- we are looking for Customer-first, commercially-minded individuals who can reference strong customer relationships to deliver revenue retention and growth
- provide regular customer feedback to aid product development and marketing teams
- the Account Manager at Peak will be responsible for serving as a primary contact for a set list of Peak's Customers
- be an effective team player with strong customer service, communication and presentation skills
- ability to creatively problem-solve to overcome any challenges and barriers
- objectives / Outcomes / Measurement
- the role will also be the primary owner of renewals within our growing customer base as well as accurately forecasting the appropriate revenue numbers
- peak achieving its year-on-year ARR growth targets
Requirements
- strategic Enterprise Customer background or growth-oriented customer success experience
- open - Share success and improvements with the wider team; celebrating the wins, small and large
- exceptional communicator, capable of taking complex concepts and communicating them in a very simple, easy-to-understand manner
Show more +18 - solution first mindset - uncertain, novel situations are the essence of being an account manager
- driven – Deliver real results for customers. Great, not good
- ability to hold business and technology focused conversations with senior leadership teams and c-suite in large, complex, global Customer environments
- exceptional collaboration skills
- acting with integrity at all times - customers trust us with their budget, their data and their time
- smart – Be better than our customers at this stuff. Be a thought-leader across Peak in AI solutions and strategy
- exceptional visual presentation skills
- great analytical skills and the ability to tell a story through data
- it is the right thing to do by our customers to treat them as we would like to be treated
- diversity, Equity & inclusion
- build relationships through contribution - when we understand and empathize with the customer we naturally want to help
- we're here to change the way the world works and build an amazing company that everyone loves being part of
- alongside the Peak values which necessarily underlie a character and personality fit for success at Peak we also appreciate some level 2 values that enable Account Managers to be excellent
- we help by providing them quality that they can't find anywhere else
- it is critical to be able to understand a customer, internal stakeholder, market report, technical specification - do it quickly - and then turn that into an outcome
- by representing Peak and our product to create genuine alpha in their business
- curious - Inquisitive desire to find and deliver short and long term value with customers, in times when they can't always see it themselves
- for many it is the first time they have bought AI and almost 100% the first time they have worked with Peak
high salary - 15% higher than the average in this position
Earnings for position account manager
account manager - How much money do you make working at this position?
Average salary at company PEAK AI is 3116£.
The national average salary is 2600£.
1500 £
Lowest
Lowest
2750 £
Average
Average
4000 £
Highest
Highest
Salary in other companies in the position account manager
| MBR PARTNERS | 10000 £ | 6042 £ 10000 £ |
| MCGREGOR BOYALL CONSULTING | 9000 £ | 6042 £ 10000 £ |
| INVITISE | 8333 £ | 6042 £ 10000 £ |
| FIDENDA | 7500 £ | 6042 £ 10000 £ |
| LANCESOFT | 7000 £ | 6042 £ 10000 £ |
| VENTULA CONSULTING | 6916 £ | 6042 £ 10000 £ |
| SPHERE DIGITAL RECRUITMENT | 6458 £ | 6042 £ 10000 £ |
| TXM RECRUIT | 6250 £ | 6042 £ 10000 £ |
| TECHNET IT RECRUITMENT | 6042 £ | 6042 £ 10000 £ |
| OPTIONS RESOURCING | 6042 £ | 6042 £ 10000 £ |