Describe to the employer what experience you have and get interesting career offers! Let other users advise you on your choice.
PEACHTREE FOODS UK is looking for employees for positions:
customer service representative
customer service representative
sales executive
warehouse operative
Responsibility
build and maintain strong relationships with our customers, proactively developing a positive customer experience that ensures satisfaction and customer retention
record all customer contact activity and maintain accurate customer profiles in the Company CRM and SharePoint
review customer's product consumption levels and order history to ensure they maintain compliance with the requirements of our programs
working with customers to offer solutions and strategies to meet and exceed these requirements
offer alternative options to customers that are unable to consistently maintain minimum requirements
accurately record a maintenance case file in the CRM until successful resolution
co-ordinate the dispatch and tracking of all equipment placements and returns until complete
assist, when necessary, the monitoring of A/R by proactively following up overdue invoices
Requirements
3-5 years in a customer service or order management role, Foodservice and/or hospitality industry experience is favourably considered
ability to multi-task and prioritise your time efficiently & effectively
capable of being part of a small, dynamic, and fast-growing team
results oriented and the ability to develop creative solutions to problems
excellent verbal and written communication skills
experience working with CRM platforms
strong phone presence, capable of dialing multiple outbound calls per day