PEACHTREE FOODS UK Salary
71-75 SHELTON STREET COVENT GARDEN LONDON WC2H 9JQ ENGLAND
TIN: 09583976
Reviews PEACHTREE FOODS UK London Premium profile inactive Premium profile inactive
Earnings on positions in PEACHTREE FOODS UK
PEACHTREE FOODS UK is looking for employees for positions:
customer service representative
Responsibility
- build and maintain strong relationships with our customers, proactively developing a positive customer experience that ensures satisfaction and customer retention
- record all customer contact activity and maintain accurate customer profiles in the Company CRM and SharePoint
- review customer's product consumption levels and order history to ensure they maintain compliance with the requirements of our programs
- working with customers to offer solutions and strategies to meet and exceed these requirements
- offer alternative options to customers that are unable to consistently maintain minimum requirements
- accurately record a maintenance case file in the CRM until successful resolution
- co-ordinate the dispatch and tracking of all equipment placements and returns until complete
- assist, when necessary, the monitoring of A/R by proactively following up overdue invoices
Requirements
- 3-5 years in a customer service or order management role, Foodservice and/or hospitality industry experience is favourably considered
- ability to multi-task and prioritise your time efficiently & effectively
- capable of being part of a small, dynamic, and fast-growing team
- results oriented and the ability to develop creative solutions to problems
- excellent verbal and written communication skills
- experience working with CRM platforms
- strong phone presence, capable of dialing multiple outbound calls per day