restaurant manager
Responsibility
- job Duties
- performs all duties of restaurant employees and related departments as necessary
- supervises daily shift operations and ensures compliance with all restaurant policies, standards and procedures
Show more +16 - opens and closes restaurant shifts and ensures completion of assigned shift checklist and other duties
- meets and greets guests and sets an exemplary example of guest service
- handles all guest complaints, and ensures the guest is delighted with the overall Nova Restaurant experience
- assists servers and hosts on the floor with guests during meal periods and high-demand times
- runs and interprets department reports as necessary
- supervises restaurant and all related areas in the absence of the General Manager
- ensures staff understands liquor laws; monitors alcohol beverage service in compliance with local laws
- assists with the handling and service of all bookings of restaurant parties
- performs miscellaneous job-related duties as assigned
- operates all department equipment as necessary and reports malfunctions
- monitors actual and projected sales on a daily basis
- communicates areas in need of attention to staff and follows up to ensure follow-through and attention to detail
- coaches employees regarding performance on an ongoing basis. Handles employee progressive disciplinary procedures as required
- maintains food handling and sanitation standards
- purchases appropriate supplies and manage inventories according to budget
- supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
Requirements
- hospitality: 3 years
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