PANELCRAFT UK Salary
SCUDERIA HOUSE NEWCOMBE DRIVE HAWKESWORTH TRAD ESTATE SWINDON SN2 1EG
TIN: 05959761
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Earnings on positions in PANELCRAFT UK
PANELCRAFT UK is looking for employees for positions:
customer service advisor
Working hours
- full-time | Part-time | Permanent
Education
- GCSE or equivalent
Responsibility
- liaise with Colleagues to understand all aspects of the Customer's repair journey
- ensure KPI's are met
- prepare and maintain Customer records from initial contact through repair journey to invoice preparation
- follow communication procedures, guidelines and policies
- comply with financial regulations and keep records of transactions
- working in a friendly team environment, where you are more than just a number
- act as the company’s first point of contact, ensuring customer information is accurate - build and develop relationships with new and existing Customers to create a positive Customer experience
Requirements
- minimum 2 year of experience in a customer service environment is preferred; training will be provided for the right candidate
- good working knowledge of MS Office
- positive can-do attitude
- proven ability to work independently as well as within a team environment
- strong time management skills and ability to multi-task and prioritize work load is essential in this position
- excellent written and verbal communication skills
- customer service: 2 years