Earnings on positions in OUTSOURCED PROFESSIONAL ADMINISTRATION
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OUTSOURCED PROFESSIONAL ADMINISTRATION is looking for employees for positions:
client administrator
client administrator
software tester
Working hours
full-time | Permanent
Requirements
job Title Client Services Administrator
department Administration
minimum 1‐2 years’ experience within the Financial Services Industry
minimum qualifications of GCSE standard or equivalent
reporting to Call Handling Team Leader
working knowledge of ISA administration processes
minimum 2 year's experience of working within a fast paced Customer service centre taking a high volume of calls each day
experience of at least 1 year within administration
Responsibility
ensure all relevant regulatory requirements are met including the FCA’s Conduct Rules and Principles
to assist in the provision of excellent Customer Service to ensure the successful outcome of all telephonic and written correspondence for our client products
work with Manager and Team Leader on efficiency gains and also at reducing errors and breaches by ensuring procedures are adhered to at all times
deal with correspondence to and from clients as necessary, bringing any issues to the attention of the Team Leader
compile any management information for internal reporting as required by the Team Leader
responsible for complying with working practices and procedures
Earnings on positions in OUTSOURCED PROFESSIONAL ADMINISTRATION