OPTIMAL MED

Responsibility

• to work efficiently and accurately at all times
• to take responsibility for each case worked and aim to progress them as quickly as possible
• to build relationships with solicitors, medical records providers, medical experts, treatment providers and interpreters
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• to keep instructing parties well informed of case status and highlight any potential issues in a timely fashion
• maintain confidentiality in accordance with GDPR regulations
• to provide excellent customer service to clients and solicitors at all times
• requesting and chasing medical records
• arranging interpreters for medical appointments & court hearings