OPEN RETAIL SOLUTIONS  Salary

4 CROSS STREET BEESTON NOTTINGHAM NG9 2NX ENGLAND
TIN: 04676706

OPEN RETAIL SOLUTIONS
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Earnings on positions in OPEN RETAIL SOLUTIONS

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OPEN RETAIL SOLUTIONS is looking for employees for positions:

installation engineer

Working hours

  • full-time | Permanent

Benefits

  • laptop
  • mobile phone

Responsibility

  • support tickets are raised either by telephone or using our ticketing software and carried out remotely using remote IT support software
  • full training will be offered on our solution and installation procedures
  • the ideal candidate will have some previous EPoS Engineer or IT support experience, or a relevant IT qualification
  • we are a bespoke software company that is looking for a dedicated and professional IT Support / EPoS Installation Engineer to support our software, which is installed at over 100 customer sites nationally
  • you will also be expected to install our EPoS solution and train customers on how to use it on site
  • the software is written in .Net to an SQL Server Database, so some knowledge of SQL would be useful, but not required
  • keep internal procedures up to date and update our support desk software’s knowledge base

Requirements

  • knowledge of computer hardware
  • excellent customer-facing and communication skills
  • ability to explain problems and solutions clearly to non-technical users
  • ability to prioritise workload, work under pressure and meet deadlines
  • able to work alone or as part of a team
  • full clean driving licence is essential
  • interest or experience in IT Support
  • experience with EPoS or as an EPoS Engineer would be desirable

Earnings on positions in OPEN RETAIL SOLUTIONS

Average salary in this position
Average salary in this position in the country
2000 £
46%
2911 £

National average salary

2950 £

Average salary in this company

2000 £