OAKHOUSE FOODS

Responsibility

• role Description
• our Oakhouse team are looking for a Branch Manager to run our site in Manchester
• key Accountabilities
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• responsible for ensuring great customer experience for all our customers
• building relationships with healthcare professionals, care organisations and any other local body/business who is in contact with our target customer
• this is an exciting opportunity for the right person who is looking for a new challenge to oversee the the whole operation of the branch, to drive profitability and to ensure the smooth day to day running of the operation
• responsibility for all local hiring and for managing and motivating a team of telesales/pickers and drivers
• organise & target the team to ensure daily activities are completed each day
• organise rounds to ensure they are efficient and cost effective
• OTE: £37,000 per annum
• to organising and implementing door dropping activity
• ensuring the business is run in a profitable manner and for making decisions on behalf of the business with overall profitability in mind

Requirements

• analytical
• commercial Awareness
• computer Literate
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• leadership
• managerial/ leadership skills
• strong IT skills
• strong commercial awareness
• excellent relationship building skills
• analytical skills
• experience working in the direct consumer industry is advantageous
• good understanding of P&L and drives Profitability

Earnings for position branch manager

Responsibility

• we are looking for a friendly, hard-working individual to join their small team based in BURY
• load customer orders into the van and check all paperwork is correct
• deliver customer orders in a timely manner
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• collect payment for orders if applicable, cash up your round at the end of the day
• check your van daily and report any damage/ issues. Ensure van is clean at all times
• delivery Oakhouse foods marketing where appropriate
• general Description: Delivering frozen meals and groceries to predominantly elderly customers and promoting our service
• accurately record the load space temperature in the freezer vans
• oakhouse Foods are a local business, delivering frozen meals & groceries to predominantly elderly customers throughout Greater Manchester. This position is based on 3 days one week and 4 days the following week per month
• assisting with warehouse duties when required
• we are looking for a Relief Delivery Driver to cover sickness and holidays, with the possibility of more regular work

Requirements

• excellent customer care skills whilst ensuring all deliveries are completed in a timely manner
• excellent customer care skills
• full driving licence
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• A happy and cheery disposition
• full driving licence held for min 5 years
• accurate reading/writing skills
• DBS check
• clear Enhanced DBS check. We will carry this out for the successful applicant
• part uniform provided, but all drivers must have a clean & tidy appearance
• the ability to work as part of a busy team
• part uniform provided for use when delivering, but all staff must have a clean & tidy appearance
• delivery driver experience: 1 year
• delivery driver experience: 2 years
• driving: 1 year
• driving: 5 years
• must be reasonably fit as there is a constant element of lifting & carrying throughout the day and a reasonable amount of walking required
• good level of fitness essential as there is a constant element of lifting and carrying . This role requires a lot of walking, when delivering and packing orders, including stairs
• job Type: Part-time

Responsibility

• building a relationship with customers to maintain repeat business
• contacting new enquiries in a timely manner
• completing all daily activity calls
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• accuracy in inputting information and maintaining the database to a high standard is important
• to always maintain the highest level of courtesy, friendliness and professionalism
• oakhouse Foods deliver delicious frozen meals, essential groceries and a range of texture modified meals
• maintaining the customer database to a high standard
• opportunity for either a Full or Part Time Experienced Customer Service advisor who has ideally worked with the elderly in the care sector or the NHS in the past
• we pride ourselves on outstanding customer service from the team in the office, the warehouse and our drivers
• hours and days to be discussed
• supporting all areas of the business by communicating customer needs
• we are looking for organised and confident individual to help grow our customer base in the domiciliary/care home sector, including speaking to Dietitians ect in hospitals regarding our pureed meals and be actively involved in growing the business with calls to recommenders
• we are looking for a telesales/ customer service advisor to join us in St Albans
• the role will be based in Verwood and also involve making and receiving customer calls to take food orders, building relationships and promote our services with our existing customer base
• working efficiently with Head Office on customer campaigns
• to make courtesy calls to enquirer’s to confirm they have received their brochures and ask what they would like to order, using our introductory offers
• job Types: Permanent, Part-time, Full-time

Requirements

• strong background in a telephone-based customer service environment
• caring and professional telephone manner
• proficient with inputting data and maintaining a customer database
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• ability to build strong relationships with customers
• excellent time management and organisation skills
• team player who can help in other areas of the business when needed
• competent computer skills including Microsoft packages

Responsibility

• conduct outbound calls to potential customers
• follow a script to provide information about products or services
• answer questions and address concerns of potential customers
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• maintain accurate and detailed records of calls and customer interactions
• ```Duties:```

Requirements

• excellent Customer Care Skills
• confident with using a computer
• confident with using a customer
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• DBS Check
• all staff must have a clean and tidy appearance
• good Level of Fitness is essential as there is a constant element of lifting and carrying

Responsibility

• contacting new enquiries in a timely manner
• building a relationship with our repeat customer base
• the role is office based and will involve occasionally helping out with other areas of the business
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• maintaining the customer database to a high standard
• communicating with the warehouse, drivers and other areas of the business
• working efficiently with Head Office on customer campaigns
• working out of the business in Verwood in a small friendly team, we are looking for someone to join our super telephone sales team
• must have a keen eye for detail & sense of humour, combined with the ability to talk to, and have empathy with our over 60s customer base is essential

Requirements

• customer Service orientated
• caring and professional telephone manner
• proficient with inputting data and maintaining a customer database
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• ability to build strong relationships with customers
• excellent time management and organisation skills
• team player who can help in other areas of the business when needed
• competent computer skills including Microsoft packages

Earnings for position telemarketer