customer Engagement:Build and maintain strong relationships with elderly customers, understanding their unique needs and preferences
1.Picking Orders: Efficiently pick and pack frozen food orders as per the printed invoices
warehouse Organization:Help maintain a clean and organized warehouse space, including restocking shelves and organizing storage areas
customer Support:Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
order Processing:Accurately record and process customer orders, ensuring on-time delivery and order accuracy
order picker
Working hours
full-time | Permanent
Salary
salary
Responsibility
all protective clothing is available and encouraged to use when entering the large freezer
assist in processing the weekly/daily stock deliveries - cross checking off a master report - loading in the freezers provided
monitoring all freezer temperatures at the start and finish of the day
sales administrator
Working hours
full-time
Salary
salary
Education
previous experience in a sales/admin or customer services position within a telesales environment is an advantage but more important is a keen and enthusiastic attitude, good numeracy and literacy skills are required
Requirements
job Types: Full-time, Permanent
sales Administration: 1 year
administrator
Working hours
full-time
Salary
salary
Education
previous experience in a sales/admin or customer services position within a telesales environment is an advantage but more important is a keen and enthusiastic attitude, good numeracy and literacy skills are required
Requirements
job Types: Full-time, Permanent
sales Administration: 1 year
telesales
Working hours
part-time | Permanent
part-time
full-time
Language
english
Responsibility
conduct outbound calls to potential customers
follow a script to provide information about products or services
answer questions and address concerns of potential customers
maintain accurate and detailed records of calls and customer interactions
```Duties:```
Salary
salary
Requirements
excellent Customer Care Skills
confident with using a computer
confident with using a customer
DBS Check
all staff must have a clean and tidy appearance
good Level of Fitness is essential as there is a constant element of lifting and carrying
branch manager
Working hours
full-time
Requirements
analytical
commercial Awareness
computer Literate
leadership
managerial/ leadership skills
strong IT skills
strong commercial awareness
excellent relationship building skills
Salary
salary
Responsibility
role Description
our Oakhouse team are looking for a Branch Manager to run our site in Manchester
key Accountabilities
responsible for ensuring great customer experience for all our customers
building relationships with healthcare professionals, care organisations and any other local body/business who is in contact with our target customer
this is an exciting opportunity for the right person who is looking for a new challenge to oversee the the whole operation of the branch, to drive profitability and to ensure the smooth day to day running of the operation
responsibility for all local hiring and for managing and motivating a team of telesales/pickers and drivers
organise & target the team to ensure daily activities are completed each day
customer service representative
Working hours
full-time | Part-time | Permanent
telesales agent
Working hours
part-time
full-time | Part-time | Permanent
Salary
salary
Responsibility
the role requires working in a busy, but friendly office
accuracy in inputting information and maintaining the database to a high standard is important
as a customer service/telesales representative for Oakhouse Foods , you will be making and receiving customer calls to take food orders, promote our services, answering questions and resolving issues for both our existing and potential customers
to receive and input brochure enquiries, then converting these enquirers to customers
ring back customers received via Messages Alerts, E-mail, Web, Post and Drivers, confirming details and looking for any sales opportunities
you will need to familiarize yourself with all current marketing activity and materials and these must be at hand at your workstation at all times
manage sales on allocated rounds, working with the manager and drivers to achieve set targets
to always maintain the highest level of courtesy, friendliness and professionalism. Making the calls a personal one, using your and their drivers name etc
delivery driver
Working hours
full-time
part-time
part-time | Permanent
part-time | Contract
Salary
salary
Responsibility
we are looking for a friendly, hard-working individual to join their small team based in BURY
load customer orders into the van and check all paperwork is correct
deliver customer orders in a timely manner
collect payment for orders if applicable, cash up your round at the end of the day
check your van daily and report any damage/ issues. Ensure van is clean at all times
delivery Oakhouse foods marketing where appropriate
general Description: Delivering frozen meals and groceries to predominantly elderly customers and promoting our service
accurately record the load space temperature in the freezer vans
Requirements
excellent customer care skills whilst ensuring all deliveries are completed in a timely manner
excellent customer care skills
full driving licence
A happy and cheery disposition
full driving licence held for min 5 years
accurate reading/writing skills
DBS check
clear Enhanced DBS check. We will carry this out for the successful applicant