NUVOLI Salary
HOME FARM HOUSE CHURCH ROAD ELFORD B79 9DA
TIN: 07639315
NUVOLI
Earnings on positions in NUVOLI
NUVOLI is looking for employees for positions:
technical administrator
Working hours
- full-time
Responsibility
- respond to emails and other customer requests
- handle customer enquiries both over the phone and by email
- work closely with the configurations team to allocate tickets
- monitor work streams to ensure all requests are actioned in a timely manner
- fulfil customer orders for mobile devices, including pre-staging of devices
- liaise with customers to resolve customer handset issues
- update Nuvoli and customer ticketing systems and asset databases
- monitor stock levels, carry out stock takes and ensure minimum stock levels are maintained
Requirements
- proficient in relevant computer applications
- some knowledge of the telecoms industry would be beneficial
- good data entry and typing skills
- knowledge of administration and clerical processes
- effective communication skills
- customer service orientation
- able to work independently
- organisational skills