NUCLEUS FINANCIAL  Salary

DUNN'S HOUSE ST. PAUL'S ROAD SALISBURY SP2 7BF UNITED KINGDOM

NUCLEUS FINANCIAL
Premium profile inactive
Premium profile inactive

Earnings on positions in NUCLEUS FINANCIAL

Looking for a job?

Describe to the employer what experience you have and get interesting career offers! Let other users advise you on your choice.

NUCLEUS FINANCIAL is looking for employees for positions:

customer services manager

Responsibility

  • we're on the lookout for a Customer Services Training Manager to join our Customer Service Centre
  • at Nucleus we aim to be the UK's best loved retirement wealth platform, and our customer service plays a vital part in this
  • this role will work to ensure that we have the right level of training – this will ensure our customers are always receiving the same consistently exceptional level of service
  • working as part of the Training Team you will be creating eLearning on knowledge and systems, developing classroom content and delivering this to the business
  • you will also be providing ad hoc training and coaching for individuals for any knowledge gaps along with working with managers and training for any additional needs to improve our service and become the Best Loved Platform
  • attend workshops and business meetings about the build and implementation of our new platform
  • to carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed