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NOVUS NETWORKS is looking for employees for positions:
it technician
it technician
Education
GCSE or equivalent
Responsibility
provide onsite 1st and 2nd line technical support
update, close & create tickets within our ticket system
support school software
support school hardware including desktops, laptops, tablets, projectors/TVS, interactive technologies printers, servers, basic networking, and telephones
troubleshooting issues and resolving them
liaise and work with 3rd party providers on issues outside of directly supported systems
proactively maintain and support systems and hardware
maintain, update and create documentation such as asset registers
Requirements
written and Verbal communication skills are critical - REQUIRED
school experience - DESIRED
knowledge of Microsoft Servers and core components
basic Networking knowledge
at least 1 years IT Support – 1st and 2nd line - DESIRED