Reviews NORTH WEST ENGINES AND GEARBOXES

1/5
1/5
based on 13 evaluations
22 reviews in total
5
0%
4
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3
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2
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1
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  Bolton
4 LEVER BRIDGE MILLS RADCLIFFE ROAD BOLTON BL3 1RU UNITED KINGDOM
TIN: 14925278
1/5
1/5
based on 13 evaluations
22 reviews in total
5
0%
4
0%
3
0%
2
0%
1
100%
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Latest reviews
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Nikki
Customer
Happening date 09-04-2025

They took our money kept fobbing us off 1 excuse after another 3 months later agreed to a refund then told it will take 5 buisness days after almost 2 weeks I went back and spoke to someone else he promised id get my money back still i got nothing I kept returning then I said id had enough and if I didn't receive my refund I was reporting him to the police and trading standards I received £500 with the promise id receive another £500 the following week i only got £300 then he had the nerve to ask if I was knocking anything off for the trouble he'd gone to I was livid because we had had our van towed to another garage and when he looked at it didn't even need a new engine so he got told he had no chance I wanted every penny back I went back the following week and they were shut I went back on Monday shut again I thought ill try 1 more time and it was open on the Thursday he asked me to return the following day I did he gave me another £300 he told me to return on Tuesday for the final £200 so I did and he told me he had a lot on his mind and forgot and for me to return today he got a right mouthful but I returned today and got the £200 its taken from July till now to refund me £1300 but I did eventually get it back so anyone owed money id suggest keep going down and don't give up

Entrepreneur!

Start managing the thread of your company.

Steve lang 07765 824107
Customer
Happening date 14-07-2025

You guys are robbing everyone by the looks this is a very bad move publicity will finish you I've asked several times I want my refund for the ford engine you said you sent and came back ..whst a joke your winding me up pay me or will go police and trading standards you took money from my bank your very bad news guys im in the same game has you a bad move
Pay me back

Diane
Customer
Happening date 12-05-2025

Bought an engine from this company for my daughter’s car, when it arrive supposedly checked, the sump had clearly been badly repaired and the engine head gasket amongst other things was broken . The engine is sludgy. Paid £600. They keep saying they are sending a new one, over a week and half ago, excuse given for the late delivery, their forklift broke down. Last update would be with us Monday or Tuesday at the latest. Surprise no engine sent. Makes me sick! I won’t be leaving it .

Steve lang
Happening date 14-07-2025

I've had a freind from spain these guys have robbed let all go trading standards only way ahead I've asked several times to refund me in my bank ..they kero saying we will when sell engine im starting to blow gadgets and will visit them if not sorted within a week

Uzzy1
Customer
Happening date 17-01-2025

Had these cowboys change and engine in my 2021 transit. Not only have they put a 2018 engine in they have also swapped out a fully working gearbox as that box had a different housing and wont fit a 2018 engine. The gearbox they put in lasted 4 days and once I had that changed a few days later the engine siezed. I am out of pocket over £3k and have a broken van for which I will have to source another engine. 1 week job turned out over 5 weeks. They will just ignore your calls when they do finally answer will spin you a load of shite mechanics ill or they are stuck on another job.

Please avoid
Customer
Happening date 03-04-2025

Bought an engine with assurances that it would be working, serviced and have a new were belt. Was told it would arrive in 3 days - took 15. It arrived with a blown head gasket and in very poor condition (no new wet belt fitted as promised) was told it would be collected ( it’s still here) was told refund had been issued- still not received it. Total waste of time and money.

What is the work atmosphere like at NORTH WEST ENGINES AND GEARBOXES?

AVOID THESE SCAMMERS!!
Customer
Happening date 12-06-2024

Had my engine changed by these on my transit last year after wet belt snapped. Was quoted 3.2k to supply and fit engine. Was told it would be completed in a week. Took over 6 weeks with no communication, no one could tell me what was going on. Travelled up from Birmingham to Bolton to collect, van broke down after half an hour on first trip. Travelled up again a week later, got home after 6 hour round trip, engine had no oil in cause it had leaked from about 5 different places. 10 months later and I’ve spent over 3.5k sorting out their mess. I’ve had to replace injectors, turbo & pipe feed, oil sump, oil filter and cooler, gearbox, washer fluid tank as they broke it and tried to silicone back together and now have a breathing issue with the engine and a leak on the timing belt cover. Gave me 12 month warranty but ignored all my calls. Currently in process of taking them to court. Stay away from these cowboys, they haven’t got a clue what they’re doing!

Andreea
Happening date 18-02-2025

Sent the money for an engine 3 weeks ago.
Still nothing received, they don't answer our calls, and when they answer from another no, keep saying they will send it.
Rubish company.
I dont know how they still running.

Stayaway
Customer
Happening date 07-01-2025

Exactly same as above, bought a deisel engine off these lot they delivered a petrol and won't return the money until they have it back yet they have have no intention of picking it up or giving money back wouldn't surprise me if like above the engine is a dud..... stay well clear

Bro95
Customer
Happening date 07-02-2024

They don’t even deserve 1 star! I wouldn’t go anywhere near them! All up for helping you out and getting your part to you…. Just be prepared for something to be wrong with it or not actually the right part. Then good luck with getting it returned! You’ll soon struggle getting hold of them! Full of excuses! Useless bunch of cowboys! Yeeeee haaaaaa!

Mrs Angry
Customer
Happening date 31-10-2024

I wish I'd have seen these reviews before I purchased from them! Stay well away, even when you do get an engine its so knackered that it costs a fortune to put right.

kiani
Happening date 16-08-2024

is this a reliable company as i am planning to buy an engine for my van kindly help me in this regard

Craig
Happening date 01-10-2024

Stay away, just got a engine myself rubbish and waiting for them to collect it.

DO NOT USE
Customer
Happening date 12-08-2024

Sent two engines, rubbish neither fit for purpose. Said they won't refund until they collect engines - keep fobbing me off saying it is booked in when it isn't - stay well away from this company - bad news

Craig
Happening date 04-10-2024

Did you get your money back.

Daniel

Has there been any update from them regarding the collection of the engines? It sounds like the situation is dragging on without resolution.

Craig
Happening date 07-10-2024

keep telling me that the engine is getting picked up and it is still there at the garage, told me today that the company is short on staff, I have no choice now to take the engine back myself.

Daniel

It seems really frustrating to deal with this ongoing delay. Have they given any reason for the lack of communication besides being short-staffed? What steps are being taken now to resolve the situation?

Anonymous
Happening date 07-08-2024

Cowboys, stay well away

I have had the same experience
Happening date 04-04-2024

Same experience as above, have reported to trading standards, cannot understand why they are still allowed to trade and rip people off

Jake

What specifically happened in your experience that led you to report to trading standards?

Sent something different to what I ordered lied about new delive
Happening date 10-07-2024

Scam company didn't send what I ordered and lied about dispatching several times. Onto trading standards regular problem with this place

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