Earnings on positions in NIJHUIS SAUR INDUSTRIES UK & IRELAND
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NIJHUIS SAUR INDUSTRIES UK & IRELAND is looking for employees for positions:
it technician
it technician
technician
Responsibility
maintain and update the Helpdesk knowledge base
maintain the hardware and software asset registers
managing the build, configuration & issue and return of IT devices to & from end users
manage the resolution of hardware issues through manufacturers or 3rd party suppliers
be an active and supportive member of the ICT team, working in collaboration and autonomously to meet the needs of the organisation
flexibility and ability to visit other Group sites to provide support, training or assist with hardware/software installations when required
act as first line response for daily ICT requests through the online helpdesk software and dealing with any queries, escalating requests or jobs to relevant other members the ICT team as required
using the Group’s remote access software to manage and deal with basic 1st level requests to provide remote support to end users
Requirements
A minimum of 1-2 years of experience working in an IT helpdesk/technician or similar role
ability to use and offer support on Active Directory, Windows and Office 365 and other common desktop/cloud applications
working Knowledge of service ticketing applications
ability to install, configure and manage hardware, including PC, Printers, and networking equipment
full UK driving License
minimum of 5 GCSE’s C and above
Earnings on positions in NIJHUIS SAUR INDUSTRIES UK & IRELAND