NEWMARKET HOLIDAYS

The job offer from Newmarket Holidays is seeking a Customer Operations Manager who will be responsible for leading the Duty Office function, incident management, and customer relations. The role requires operational experience within the travel industry and knowledge of scheduled aviation and GDS systems. It would be beneficial to know if there are any specific GDS systems that the candidate should be familiar with and if training will be provided. Additionally, the job description mentions that the role requires roster flexibility, including working on weekends and during operational disruptions. Could more information be provided about the expected flexibility and any compensation or time-off policies for working outside of regular hours?