NEWCASTLE DRUMS  Salary

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UNIT 11 INDUSTRIAL ROAD HERTBURN WASHINGTON NE37 2SF ENGLAND
TIN: 09245558
 Wholesale & Retail Trade
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NEWCASTLE DRUMS
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NEWCASTLE DRUMS is looking for employees for positions:

sales administrator

  • sales administrator

Working hours

  • part-time

Education

  • GCSE or equivalent

Responsibility

  • you will be a key contributor to our sales success, using your skills to meet and exceed our sales goals
  • you will monitor website traffic, analyse sales data, and identify opportunities for growth
  • working with our team, you will develop and implement promotions to drive sales and build brand awareness
  • as a Sales and Website Administrator at Drum Shop, you will play a critical role in driving sales and providing exceptional customer service
  • your main responsibility will be to take sales from our online store and assist customers in selecting the right products, both online and in-person on the shop floor
  • you will engage with customers through our Live Chat system, as well as respond to emails and tickets in real-time, ensuring that every customer receives the attention and support they need
  • familiarity with content management systems and product management tools is preferred, as well as experience with blog writing and SEO
  • at Drum Shop, we are committed to providing a supportive and collaborative work environment that encourages professional development

Requirements

  • taking sales from our online store, including telephone sales, Live Chat, and email and ticket responses
  • providing exceptional customer service and assisting customers in selecting the correct products
  • discussing with customers better options and advice
  • meeting and exceeding sales goals by monitoring website traffic, analysing sales data, and making recommendations for improvement
  • writing and publishing engaging content for our blog with a focus on SEO
  • collaborating with our team to create and implement promotions
  • liaising with our suppliers to ensure we have the latest products and best deals
  • proficiency in the Shopify platform, Adobe, and Photoshop for designing and updating the website