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NEW SCOTTISH GAS is looking for employees for positions:
customer service advisor
customer service advisor
Working hours
full-time | Permanent
Benefits
company car
Requirements
your absolute passion and flair for delivering amazing customer service should be one of your motivational drivers
to manage change in an ever-evolving energy market
taking calls all day can be difficult, so we need resilient people with lots of energy and enthusiasm to deal with the different types of enquiries we receive every day
in the future, we may ask you to flex across a variety of contact channels; calls, webchat, email & messaging services so you need fantastic communication skills, both written and verbal
you’ll need to be digitally savvy as you will be working across multiple complex systems
speaking to customers all day can be difficult, so we need resilient people with lots of energy and enthusiasm to deal with the different types of enquiries we receive every day
providing the right solution first time is a key focus of in all roles to ensure we deliver against our promises
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