NETWORKLIFE GROUP Salary
48 WARWICK STREET LONDON W1B 5AW ENGLAND
TIN: 07091344
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Earnings on positions in NETWORKLIFE GROUP
NETWORKLIFE GROUP is looking for employees for positions:
it support technician
Working hours
- full-time
Benefits
- laptop
Education
- diploma of Higher Education
Responsibility
- monitoring internal and external IT ticketing systems, escalating/chasing tickets when required and fundamentally keep the systems up to date and tidy
- responsible for various IT related daily checks and preventative maintenance of PC/Laptops
- documenting and supporting the Company’s numerous documents that have been developed in-house
- onsite IT visits when required
- providing 1st and 2nd line IT support to the business, dealing with ad-hoc calls, email service desk requests, logging service desk tickets and being able to escalate to other IT team members
Requirements
- significant experience in a similar Corporate IT Support role
- MCP qualification and/or related degrees
- skilled in hardware performance monitoring, analysis and capacity planning
- strong knowledge of Enterprise Active Directory topologies and Exchange 2019 and office 365 systems
- network and application security. Threat management gateway Email scanning technologies
- experience with implementing new processes and following through with required disciplines
- excellent collaboration and communication/interpersonal skills
- customer service: 1 year