NETRESULT Salary
14 STOCKWOOD WAY FARNHAM GU9 9TE
TIN: 04625204
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Earnings on positions in NETRESULT
NETRESULT is looking for employees for positions:
3rd line support engineer
Working hours
- full-time | Permanent
Education
- GCSE or equivalent
Responsibility
- answering and managing support calls
- updating the Service Desk to maintain a detailed record of incidents, requests and problems
- diagnose and solve desktop hardware and software issues
- ensuring SLAs are met, and users are updated with resolution progress
- prioritising support issues on a case-by-case basis in line with ITIL standards
- installation of new hardware and software at customer premises or remotely
- assist with infrastructure installations, and other projects as required
Requirements
- excellent communication skills
- knowledge of working for a Managed Service Provider
- microsoft Azure
- configuring SharePoint and Azure AD/Device management
- minimum of 1 years experience
- configuring and managing cloud-based VoIP services
- remote Desktop Services
- active Directory