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NERA CAPITAL is looking for employees for positions:
crm manager
crm manager
Working hours
full-time
Salary
salary
Responsibility
manage and maintain our Zoho CRM system, ensuring data accuracy and integrity
develop, implement, and maintain custom modules, workflows, and integrations within Zoho CRM to support business processes and requirements
collaborate with cross-functional teams to gather requirements and develop solutions for Zoho CRM customization, integration, and optimization
monitor system performance and troubleshoot issues as needed, providing timely resolutions
conduct regular system audits to identify areas for improvement, and implement necessary changes to optimize system efficiency and effectiveness
train and support end-users on best practices for using Zoho CRM, and provide ongoing assistance as needed
stay up-to-date with Zoho CRM updates and industry best practices, ensuring our system remains current and optimized
design and implement API integrations with various third-party applications, including middleware between Nera Capital and law firms, ensuring seamless data synchronization and automation
Requirements
bachelor's degree in Computer Science, Information Systems, or a related field
strong understanding of Zoho CRM architecture, modules, and features
proficient in API development, with experience in RESTful APIs and web services
familiarity with programming languages such as Python, JavaScript, or PHP
excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues
strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
self-motivated and detail-oriented, with the ability to manage multiple projects simultaneously and prioritize tasks effectively
3+ years of experience in Zoho CRM administration, customization, and API integration
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