NATIONWIDE TRANSPORT BREAKDOWN SERVICES in Manchester Salary

NATIONWIDE TRANSPORT BREAKDOWN SERVICES
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NATIONWIDE TRANSPORT BREAKDOWN SERVICES is looking for employees for positions:

call centre agent

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • the schedule is Monday to Sunday and is days
  • A leading Breakdown and Recovery Company based in Denton, Manchester is looking for a Breakdown controller/Control Room Operative to cover their day shift. This is based on a working 12 hour shifts 3 or 4 shifts a week
  • for the first 3 months of your employment you will be trained on day shifts and paid at minimum wage for this period
  • the Breakdown controller/Control Room Operative will be the first point of contact for customers with vehicle breakdowns and will determine the most cost effective route for repair HGV mechanical knowledge & UK Geographic knowledge would be beneficial but not essential
  • adhering to all processes and procedures
  • allocate calls and resources to ensure that all calls and tasks are attended by the appropriate Engineer in contracted/targeted timescales to comply with agreed Service Level Agreement and Organizational targets

Requirements

  • customer service: 1 year