NATIONAL FIRE SAFETY SERVICES  Salary

NATIONAL FIRE SAFETY SERVICES
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Earnings on positions in NATIONAL FIRE SAFETY SERVICES

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NATIONAL FIRE SAFETY SERVICES is looking for employees for positions:

office administrator

Working hours

  • full-time | Part-time

Requirements

  • experience of working in an administration role with a customer focus
  • comfortable working in a team and lone working
  • excellent customer interaction, both written and verbal
  • highly developed prioritisation skills

Responsibility

  • an awareness and understanding of the pricing structure to contact and schedule fire risk assessments with customer for assessors
  • to maintain current work systems, creating property profiles and customers on this system
  • to maintain and monitor the Risk Assessment Tracker, updating the status of jobs from booked, completed, validated, and sent
  • to manage the mailbox and respond to general enquiries, escalating queries as appropriate
  • manage the Directors and Fire Risk Assessors diary to ensure jobs are booked in a timely manner across the country
  • be the first point of contact for customer interaction by answering the phone and responding to basic queries e.g., in relation to the online portal
  • assisting in the preparation of audits
  • assist in the processing of expenses