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NATIONAL ACCIDENT LAW is looking for employees for positions:
customer service agent
customer service agent
credit controller
operations administrator
digital marketing manager
front end web developer
finance manager
customer service representative
claims handler
customer advisor
full stack developer
Working hours
full-time
Language
english
Responsibility
we pay a competitive salary of £21,400 basic
this is supplemented by a monthly bonus based on call quality, capped at £1500 per year
but more about us later, and more about you…
you are a caring person with a passionate desire to help people
here at National Accident Law, we are all about making it right for those who have had an accident that wasn’t their fault
you are the go-to person within your group of friends to lend an ear or a shoulder, offering great advice
home to National Accident Helpline, our Helpline Advisors are the vitally important first point of contact for our customers and so we need individuals who have a genuine desire to help by listening, understanding and deciding the right course of action for the customer
our colleagues use words like ‘fun, down to earth, supportive and caring’ to describe our fantastic culture, and as Gold awarded Investors In People we know how well we invest in the development and progression of our brilliant employees
Requirements
understand the importance of compliance and the potential consequences to the business if not followed
ability to capture data accurately and summarise facts succinctly, in line with business guidelines
excellent customer service skills
strong written and verbal communication skills
IT competent; using multiple systems interchangeably and confident keyboard skills