MW MARKETING SOLUTIONS

Responsibility

• handle inbound and outbound customer calls professionally and courteously
• ability to initiate sales and close them with confidence
• provide accurate and timely information, address inquiries, and resolve issues
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• meet and exceed performance targets, including call handling metrics and customer satisfaction goals
• maintain detailed and accurate records of customer interactions
• collaborate with team members and other departments to ensure a seamless customer experience

Requirements

• proven experience as a Call Center Agent with a track record of meeting performance targets
• excellent verbal communication skills with a clear and confident speaking voice
• strong active listening and problem-solving abilities
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• ability to handle high call volumes while maintaining a positive and professional demeanor
• high-speed internet connection and a suitable home office setup
• strong multitasking skills and attention to detail
• experience working in a remote or work-from-home call center environment
• positive and customer-focused attitude
• references from previous employers highlighting your success in a call center role

Earnings for position sales executive