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Estimated salary
£ 2000
Median salary at MSC IT SOLUTIONS
£ 960Lowest salary
£ 1823The average salary
£ 2333Highest salary
Do you believe that workers at MSC IT SOLUTIONS are paid fairly?
MSC IT SOLUTIONS is looking for employees for positions:
service engineer
service engineer
3rd line support engineer
apprentice
Salary
salary
Responsibility
to provide 1st and 2nd line support to end-users via phone, email, or in-person
working alongside the helpdesk team to resolve support calls
to escalate & work with third party suppliers to successfully resolve issues
to undertake audits and provide recommendations on customers’ IT environment
resolve technical issues
assist other members of the support team
assisting with creation of technical documentation and proposals
Requirements
excellent documentation skills
at least 3 years’ experience in a similar IT role
excellent communication skills
solid experience and understanding of installation, configuration and maintenance of Windows Server 2012 upwards, with Active Directory Services and Group Policies
although no formal qualifications are essential for this role, the successful candidate should have relevant work-related experience, attained a good all-round standard of education and have a good knowledge of current IT technologies
client focussed
experience of deployment and maintenance of MS Office 365 and Azure solutions
able to work well as part of a team and individually