MOZILLION Salary
THE OLD CASINO 28 FOURTH AVENUE HOVE BN3 2PJ
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Earnings on positions in MOZILLION
MOZILLION is looking for employees for positions:
customer service
Working hours
- full-time
Benefits
- mobile phone
Education
- A-Level or equivalent
Responsibility
- create customer confidence through professional performance and exceptional commitment to customer care
- convey information in a clear, accurate and concise way
- deliver an excellent customer experience whilst handling any general enquiries and escalating complaints to Mozillion senior management
- ensure all procedures, rules and regulatory compliance standards are adhered to
- maintain and share a high level of product, brand and Mozillion expertise
- as a Customer Order Support Agent at Mozillion, you’ll be responsible for communicating with existing and potential customers – managing orders, customer service and order queries through various mediums of contact including live chat, email and telephone conversations
- you’ll also be responsible for booking in and processing customer orders, either when products have been sold on Mozillion and need to be pre-assessed before sale, or preparing them for despatch to customers
- support the Customer Order Manager in the processing of orders and stock items – this includes assessing products that have arrived at Mozillion and processing products ready for sale and/or despatch to customers
Requirements
- customer service
- prior experience within a customer service, order management or administrative role
- excellent written and verbal communications skills
- positive and pro-active attitude with the ability to work under pressure
- capable of ensuring all procedures, rules and regulatory standards are achieved
- ability to work as part of a team supporting colleagues as necessary
- customer service: 1 year