MOUNTAIN TRAINING  Salary

MOUNTAIN TRAINING
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Earnings on positions in MOUNTAIN TRAINING

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MOUNTAIN TRAINING is looking for employees for positions:

customer services administrator

Working hours

  • full-time

Language

  • english

Requirements

  • ability to work as part of a team and individually
  • attention to detail
  • conscientious
  • completion of a Mountain Training qualification
  • reliable
  • excellent verbal and written communication skills
  • flexible
  • self-motivated

Responsibility

  • assist in the fulfilment of the administration services for our affiliated membership organisations, in accordance with service level agreements
  • for example, membership queries, course/workshop administration, process memberships and renewals, web and database entry
  • undertake routine administration tasks within the office
  • general enquiries; to deal with queries from candidates, providers and the general public via phone and email, and deal with personal callers to the office. Escalate queries or issues to the relevant person where required
  • provide administrative support to technical officers and other staff in line with agreed service level agreements
  • process shop orders as required, including taking payment over the phone
  • for example, processing applications from candidates and incoming course reports, processing registration letters and certificates as required, administration for meetings, and placing orders for office supplies and resources
  • franking and post room support. For example, opening post on a daily basis and distributing to the appropriate people