MOTOHAUS POWERSPORTS Salary
1A THE ROSE ESTATE OSBORN WAY HOOK RG27 9UT ENGLAND
TIN: 03461184
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Earnings on positions in MOTOHAUS POWERSPORTS
MOTOHAUS POWERSPORTS is looking for employees for positions:
customer service advisor
Working hours
- full-time | Permanent
Education
- GCSE or equivalent
Requirements
- customer Service Experience: Prior experience in a customer service role is beneficial
- multitasking Abilities: The ability to handle multiple tasks and inquiries simultaneously
- fast Learner: Being able to quickly learn about the company's products and services
- good Communication Skills: Effective verbal and written communication skills are crucial for clear and helpful interactions with customers
- customer service: 1 year
- team Player: Ability to collaborate effectively with colleagues as part of a team
- calm Under Pressure: Maintaining composure and providing excellent service even during busy or challenging situations
- attention to Detail: A keen eye for accuracy in order processing and customer interactions
Responsibility
- order Processing: Handle online orders from both trade and retail customers efficiently and accurately
- product Knowledge: Provide customers with accurate and up-to-date information about the company's products and services
- issue Resolution: Assist customers in resolving issues, complaints, or problems by finding solutions or escalating them to higher-level support if necessary
- customer Relations: Listen to customer complaints, empathize with their concerns, and work to find solutions that meet their needs
- compliance: Ensure that company policies and procedures are followed when assisting customers, particularly regarding privacy and data protection
- customer Inquiries: You will be responsible for responding to customer inquiries, providing information about products, offering technical support, and general assistance via phone and email